Professionally done, as promised, it only took 1 hour, very pleased thank you.
My service writer, Howard Van, was excellent. He answered my questions and gave me helpful information and suggestions. I was in and out quicker than I expected, which is always a plus. Thank you.
As a retired veteran, I explained to Skyler, I always prefer the first appointment of the day so I get on with the rest of my plan. He, and the mechanic, did not disappoint.
Daniel Burrus, was very respectable, professional, and very courteous. My car was ready and clean in a timely manner. I would definitely recommend friends, and family to the dealership and definitely to see Daniel Burrus.
Good job Daniel.
Sincerely,
James L. Smith
Very fast and friendly service
Damon Chero was excellent! He answered all our questions and went the extra mile to give us a great service.
Facilities well kept and clean. Flowing distance and face mask requirements are in place and followed by all staff and most customers. Thank you for this!
Brian was extremely helpful and went above and beyond to make sure my truck was taken care of.
Awesome Customer service experience
Brian took care of me in a professional and competent manner.
Try not to send me any thing with GOOGLE i dont have it on my old phone. But skylerwS very pleasant and explained all the procedure and made sure i was well informed very sweet man. Thank you
I appreciate the customer service and appreciation. Thank you.
Howard cared about us and our problem with a big bolt puncturing a front tire, a bolt we picked up driving on the road past IHop. We couldn't believe our eyes... there you folks were... a Chevy agency. We're a Chevy family... live our TRAX. At first we and Howard thought the tire was a total loss, but the honest opinion of the shop tire person and Howard, they said possibly the tire can be patched. We said ok. We drove the car home thereafter, 50 miles, THE TIRE IS FINE. Good work guys. Thankyou for your caring personable service even to out of town folks as we were. We're so grateful.
Great customer service. Dan was a good person overall
Was very satisfied, Brian was extremely helpful and kept me informed
There's for you to care business this kind is recommend him
Service was a due bill for a door ding. The dentless guy did a great job. Annette, the service lady, was very nice. What was really a bummer was I asked if TB still did courtesy washes With their services and I was told yes. I only asked because the car was not cleaned properly the week before when we bought it. It was so obviously rushed through the clean service that there were Armor All type spray marks all over the side moldings and tires where it was sprayed and not even wiped. I even joked about the cat paw marks on the bumper and noticed they were still there when we were getting in the car. I mentioned it to my husband but we decided not to say anything. We were tired and it had been hours that we spent at the dealership already. I’m really disappointed with whoever is in charge of detailing and washing your cars. I worked for dealerships for six years (many years ago) and that would not have been tolerated back then. I guess it’s not so important anymore.
Brian was professional and considerate of my time. The oy negative is that the car was low 2.5 quarts of oil which had to be added by myself and son before I could leave the parking lot. This entailed me driving to Auto zone to buy oil and put in car.
The manager was also considerate of my financial situation. Both men were honest and helpful.
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