Lily has been my main service rep since I purchased my car. She always goes the distance to make sure the work is done correctly and is helpful to have this all happen within my budget. Lily is a great asset to Frontier Toyota.
If she was a Marshal amp the volume control would go to 11…
Mr. Jack D La Vancil had met my expectations, he was efficient and professional . His whole entire team also did an outstanding job , excellent team work and I was very pleased with my vehicle service at Frontier Toyota all these years I ‘d been going there . Thank - you all ! Have a nice evening and take care !
brought my car in to fix two recalls and Dean asked for my keys which I
gave to him. Then I heard my car alarm going off and when he can back he
asked if I had any problems opening my drivers door. I let him know that I've
never had any problems and he said 'hmm the handle looks like it's
cracking'. I let him know again I never had any problems with the handle or
opening my door. I then left, Toyota repaired my car, and when I came back
to pick up my car Dean told me "your door handle is kind of broken". When they pulled the car around I was shocked that my drivers side door had no
handle, it was completely broken off. I asked him what happened and he
was very dismissive and didn't have a clear response and tried to show me
how to open the door. Im upset that it was broken, Im a college student with
little money and fixing the handle is coming out of my pocket. I told this to
Dean and he said it's not his problem, didn't seem to care, had no compassion, and walked away. Im pretty disappointed in the service I
received from Toyota. I only brought in my car to fix the recalls due to safety
and left with a broken door handle that is going to take $100 to fix. Im petite
and I can't open my door the way it is broken right now, so I currently can't
drive it.
I’m so happy with the auto service Jack has great customer service. I’ve been a customer since 1998 and till this date frontier Toyota has been very helpful to me and my family. Thank you for all your help ????????
Very knowledgeable and efficient and personable
Jack was a great help. He explained all my questions in terms anyone could understand. He is a great service person.
Very professional and kind.
Excellent service thank you Manny
Always get treated the very best from Valerie at Frontier Toyota.
It was done on time as it’s promise
Your service department is always excellent. I have used your service department for years.
Love working with Valerie- 10+ years
Lauren and the service guys were great. Thank you for all the help.
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