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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10513 reviews 71%
4 star 3307 reviews 22%
3 star 253 reviews 2%
2 star 395 reviews 3%
1 star 288 reviews 2%
Review Us
Barbara T.
5 out of 5
9/21/2022
Scott Margie was easy to work with! I feel like I’m driving a new car ! Good work Lexus!
George C.
5 out of 5
9/21/2022
Daven is a true professional and is very attentive.
Dan K.
4 out of 5
9/21/2022
Excellent technicians and advisor!
Suzette K.
5 out of 5
9/21/2022
Devan was great!!
Richard M.
5 out of 5
9/21/2022
Very welcoming and professional
Ann Marie.
5 out of 5
9/21/2022
Great service! Always so easy. Thank you!
Kelly L.
5 out of 5
9/21/2022
Excellent customer service. It was a wonderful experience working with Hassan. He is truly an asset to Lexus… Thank you very much for making my appointment so enjoyable. Warm regards, Kelly L
Cameron B.
5 out of 5
9/21/2022
RGD was the service rep I worked with today. He was extremely helpful and professional. Made my visit that much easier! Thank you.
Andcommerce Llc.
5 out of 5
9/21/2022
Excellent service all the way around
James J.
5 out of 5
9/21/2022
Scott is awesome service advisor. Pls assign him to our acct. He is terrific.
Gino S.
5 out of 5
9/21/2022
Service was great. Tim was very attentive to my concerns. He’s an excellent tech.
Charlie L.
5 out of 5
9/20/2022
Good customer service
Kyle H.
5 out of 5
9/20/2022
I always enjoy visiting south county Lexus. Daven is always super sweet and helpful.
Barbara T.
5 out of 5
9/20/2022
Ronnie Crowe is one of the reasons we keep buying Lexus and coming back to Mission Viejo for service. He does a great job. Friendly and very professional.
Kathy S.
5 out of 5
9/20/2022
A very courteous and thorough service department!
Jonathan Q.
5 out of 5
9/20/2022
Excellent service as usual. Thank you
Anita V.
5 out of 5
9/19/2022
Very happy with the service provided!
DONNA M.
5 out of 5
9/19/2022
Appreciated attentiveness of service advisor, RGD. And quiet customer service waiting area.
Ronald P.
4 out of 5
9/18/2022
I submitted my comments in a separate survey response.
Achilles Y.
5 out of 5
9/18/2022
All good

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