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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10513 reviews 71%
4 star 3307 reviews 22%
3 star 253 reviews 2%
2 star 395 reviews 3%
1 star 288 reviews 2%
Review Us
Karen T.
4 out of 5
10/29/2022
Hassan was excellent, as always. I trust hiis recommendations and appreciate his mechanical knowledge. He explains things well and cares. I drive 45 minutes to South County Lexus because I trust Hassan’s expertise and the service team there. Thank you!!
JOHN H.
5 out of 5
10/29/2022
My recent Lexus service experience with Hassan is he offer Excellent service! Very knowledge and And answered all my questions!
Birgit S.
5 out of 5
10/29/2022
Daven is a knowledgeable service writer and gives excellent customer service. It’s great to work with someone who has been with Lexus the 5 years I have taken my Lexus to South Coast Lexus.
Hiroaki K.
5 out of 5
10/29/2022
Thank you for good service
Randee B.
5 out of 5
10/29/2022
Tim always provides excellent service. He is professional and his work is exemplary.
Ramsey F.
5 out of 5
10/29/2022
Great customer service.
Shirin N.
5 out of 5
10/29/2022
Smooth process
Rorke K.
5 out of 5
10/28/2022
Great service as always..
Larry H.
5 out of 5
10/28/2022
Excellent service????.
Radu D.
5 out of 5
10/28/2022
Hassan is a true professional and his customer service IQ is one of the highest I know of.
Joseph E.
5 out of 5
10/28/2022
RGD was excellent! Thorough, professional and knowledgeable. Great experience.
Summer L.
5 out of 5
10/28/2022
Excellent job!!
Wenshing L.
4 out of 5
10/28/2022
Scott did a great job in talking care the issues of my car in an effective and timely manner while showing his knowledge and professionalism at the same time.
Jane Q.
5 out of 5
10/28/2022
Excellent service as always
JANE W.
5 out of 5
10/28/2022
Outstanding! My car came in for a detail and it looks brand new-thank you Lexus!
John H.
5 out of 5
10/28/2022
It is a pleasure to work with Ronnie Crowe. His expertise and attention to detail is excellent.
Aura G.
5 out of 5
10/28/2022
Tim! Super good costumer services
DENNIS L.
1 out of 5
10/28/2022
Service rep was good. After pickup and returned home, discovered leak in front passenger side foot well. Something messed up by service causing leak. Perhaps from AC unit (water leak is cold. Soaked carpeting and then eventually stopped some time after shutting engine off.
Jacqueline T.
5 out of 5
10/28/2022
Good job. Scott was very helpful and pleasant.
HILLEL B.
5 out of 5
10/28/2022
RGD was excellent, patient, very helpful, warm and a pleasure to work with.

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