Great communication & service from Hassan & Team at South County Lexus.
Scott was an outstanding advisor - he had both excellent communication skills AND knowledge base!
Very expensive for routine maintenance. Representative mislead customer about any potential discounts re being senior or loyalty customer. Stated it was already included in the billing. A lie! Left me not trusting the representative. I don't want to do business with him again. I am going to Newport Beach Lexus for further service.
Scott was excellent with his customer service!
Daven Anthony is a fantastic service consultant. Super friendly and extremely helpful.
Wonderful service as always, even with my last minute, unscheduled visit!
Hassan is the best in the business. Informative, professional, and reliable.
Too soon to tell or rate at all I was having ac issues and cannot give any rating at this time. Try me in 30 - 60 days. Hassan is an outstanding rep. Great listener, knowledgeable of Lexus products as well as being exceptionally cordial and personable. Hassan is a huge asset to South County Lexus and should be rewarded when possible. See you soon.
Ronnie Crowe always goes above and beyond for us!
Polite and courteous.
I was just surprised that for this first complimentary service, tier balance had a charge. I have never seen a tier rotation without the balance. So the rotation was included but not the balance?
Excellent customer service…. Communication to me and getting my car repaired in a timely manner.
I found Hassan Sarim a pleasure to deal with. Not only was he very professional and efficient, he was conversational and caring.
I feel very comfortable coming to Lexus knowing he will be there to help. My wife and I have purchased five different Lexuses at Mission Viejo, Lexus.
RGD always explains what is needed and why, and treats me with care, He is a great customer service representative.
I appreciated Scott’s customer service, kindness and attention to detail…loaner car for the day helped tremendously!
Fast service, polite & friendly
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