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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10513 reviews 71%
4 star 3307 reviews 22%
3 star 253 reviews 2%
2 star 395 reviews 3%
1 star 288 reviews 2%
Review Us
Mahin T.
5 out of 5
11/11/2022
Very good
Ellen P.
5 out of 5
11/10/2022
Really enjoyed interacting with Tim Ray.
Don B.
5 out of 5
11/10/2022
Very good job
Wang C.
5 out of 5
11/10/2022
Wonderful experience
Louis R.
5 out of 5
11/10/2022
Excellent customer experience with the Lexus staff for the past 20 years!
Joyce P.
4 out of 5
11/10/2022
Hassan is excellent
Rhonda L.
4 out of 5
11/10/2022
Okay, I do need to say something here. I have been bringing my car to South County Lexus for years now. No matter who helps me, the customer service is superior. This being the case, I don't understand that when I call to make an appointment no one answers the phone, and when I leave a message no one gets back to me. This is weird. But The people with whom I deal are always fantastic, and the service is great.
Sylvia I.
4 out of 5
11/10/2022
They are very helpful. Evans is excellent, showing me all the defaults of my car that they diagnosed. I would also like to Thank the Mechanic that worked on my car. ???? ????
Wahid K.
5 out of 5
11/10/2022
Hassan went above and beyond out expectations as always ! We appreciate everything he does and will always be a loyal customer to lexus
Greg M.
5 out of 5
11/10/2022
EVAN and Jocelyn are amazing, they know impeccable service & are the best!
Shih C.
5 out of 5
11/10/2022
Advisor was curteous, knowledgeable.
Lanh P.
5 out of 5
11/10/2022
Nice service with great welcome
Jo S.
4 out of 5
11/9/2022
RGD is my go to service guy!
George R.
5 out of 5
11/9/2022
Excellent service, RGD is the best!
Rosemary P.
4 out of 5
11/9/2022
Hassan is great as a service tech.
Cathy O.
4 out of 5
11/9/2022
It was a wait but I didn’t have an appt and I was still able to get my car taken care of while enjoying some warm coffee and snacks in this cold weather
Emily Jane.
5 out of 5
11/9/2022
Tim is an attentive, knowledgeable young man. He got things done for me that had been promised since I bought the car. He is kind, considerate, and really listens. He's an asset to Lexus.
Paul H.
5 out of 5
11/9/2022
My service coorindator, Hassan, was very helpful and explained everything well.
Alan M.
5 out of 5
11/9/2022
Great service!
Mary Kay.
5 out of 5
11/9/2022
Excellent service and great communication during the service!

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