Service was accomplished just fine. My pickup was on a Saturday when my usual advisor was not on, and the car was offered both unwashed (pretty dirty from sitting out), and with only one key. One of the service items was to duplicate the key, so someone should have noted I should be given both.
These were promptly resolved, but moves the grade to 4 stars from a possible 5.
Armando was VERY polite and helpful.
My service manager was the best I've had at South County Lexus.
I being with Lexus since 1991 I’m very satisfied with your service all this years. Mr. Dimopoulos of Service Dep. was professional and friendly.
Sincerely Virginia Tamayo
My Lexus is 14 years old. So they wanted to change some things that I had already done because of the mileage. It everyone was polite and efficient.
Evan and the team are awesome!!
Scot was friendly, helpful and professional - made my service a wonderful experience. I appreciated his communication and the loaner car.
Very impressed! They honored a coupon I saw on Facebook for $50 off $100 or more. My 2002 SC430 needed about $4000 of additional work. My rep was not pushy at all when I told him I needed to wait a bit before that expense. No pressure at all. My drop off was quick and so was the pick up. I thought something was wrong with the passenger seat adjustment. Evan kindly showed me how to adjust the recline without making me feel like an idiot (LOL)!
SOC Lexus provides the best service! And Scott Monge is so professional and helpful.
Ted and Hassan are great to work with and so service oriented.
Great service experience with Ronnie Crowe. Thank you and see you next time.
Tim was wonderful. He is a great
liaison for you and South County
Lexus
Elizabeth K
As always very pleased with the service provided by Hassan.
My service manager takes care of all specifications of what is needed in keeping me and my car safe on the road. I appreciate the attention and Lexus Service cares.
Tim is a total pro and as such should be highly compensated. Employees like him are worth their weight in gold in this employment market. Hoping SC Lexus is smart enough to keep a guy like that. Thank you Tim!
RG was very thorough and thoughtful.
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