Scott went above and beyond to not only solve an issue, but research, solve, and instruct me on a new phone set up in my car. I sincerely appreciated his efforts.
Service was amazing. Everyone was great
All was as expected and Daven was great to work with.
The Service Department staff are all excellent!
I have complete faith that Ronnie Crowe gives me sound advice and recommendations.
I was quoted 1,300 dollars instead I went to a independent garage
And it cost 455 out the door. It was nothing more than a money grab by Ronnie I will not be back and will never recommend your service department!
Ronnie Crow is the BEST customer service agent we have ever had at a car dealership, having been owners of many Lexus cars since 1990!
Ronnie is excellent at setting up a convenient time for the drop-off and also is very accommodating on the pickup.
Ronnie carefully reviews the history of each of our 2 Lexus vehicles and provides not only the standard recommended service but also potential other proactive services as well.
When the services completed and we come to pick up our vehicle, Ronnie provides us of an overview of what to expect at our next service appointment.
He is truly excellent with respect to his knowledge of the vehicles and his communication skills as to how they should be serviced properly.
HE HAS OUR THE HIGHEST RATING!!
Kind and professional considering I was late for my appointment
Perfect from start to finish.
Scott the service advisor is great person
Daven and company are always a pleasure to work with. I love the south county Lexus family and will definitely stick with them for the foreseeable future!
Scott is, and has always been, fantastic.
Daven provides exceptional personal customer service. He took care of an issue, unexpectedly, at no charge. He really cares about his clients.
It is always a very pleasant experience!
Thank you!
RGD is always great to work with
Consistently 5 Star Service
Hassin give excellent service and very knowledgeable
Wonderful customer service by Daven as usual!
Highest marks! I’m very pleased with the service provided, from my initial call for an appointment through drop off, rental, and pick up. Hassan orchestrated the whole process flawlessly. He explained the 60K mile service items clearly, so I knew exactly what I was paying for and why. He was knowledgeable, professional and pleasant. Most important, he was helpful! Thanks! John
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