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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10513 reviews 71%
4 star 3307 reviews 22%
3 star 253 reviews 2%
2 star 395 reviews 3%
1 star 288 reviews 2%
Review Us
Sun Jae.
5 out of 5
1/12/2023
Keep up the good work!
Nicole B.
4 out of 5
1/12/2023
Evan is awesome.
Mary G.
5 out of 5
1/11/2023
Tim was very polite and professional. Everyone was super friendly. Excellent job. Thank you.
John S.
5 out of 5
1/11/2023
Work completed on time. Scott kept me informed of the progress
Janet H.
5 out of 5
1/11/2023
Great experience
Rebecca S.
5 out of 5
1/10/2023
Daven was very friendly and helpful.
Jayna D.
4 out of 5
1/10/2023
It is rare to receive good service at any business these days. I was immediately attended to upon arrival. I was given an accurate estimate of when the service would be completed and my vehicle was immediately available for pickup after the service was completed! Also, the waiting room area of the dealership was very comfortable and not overcrowded as it is at most auto repair shops.
Richard M.
5 out of 5
1/10/2023
As usual it was 5 star!
Wade W.
5 out of 5
1/10/2023
Great service. Hassan and Scott both provide friendly, transparent, and quality service. That’s why I am a repeat customer. Thank you, Wade W
Dominique M.
5 out of 5
1/10/2023
very prompt service
Diana A.
5 out of 5
1/10/2023
Evan was very friendly, professional & helpful!!
Len C.
4 out of 5
1/9/2023
The service appointment was scheduled when I only had 1,750 miles on my wife’s 2014 Lexus ES 300 H over the last 6 months. The next oil change should be scheduled in 6 months to 9 months. I will monitor the mileage. Thanks, Leonard J. Cisek
Rudy S.
4 out of 5
1/9/2023
Everything was perfect. Couldn't ask for better service.
Cindy Q.
5 out of 5
1/8/2023
Scott provided great customer service, was friendly, & had my car delivered on time, as promised!
James K.
5 out of 5
1/8/2023
Scott was not only friendly and courteous, he was very much detail- oriented and meticulous. It's a wonderful experience I had with Lexus again. Thanks!
Fengzhen B.
5 out of 5
1/8/2023
Excellent services!
Sergio M.
5 out of 5
1/8/2023
Amazing service!
Lennart M.
4 out of 5
1/7/2023
Evan is a super star !
Kenan T.
5 out of 5
1/7/2023
Hassan is a huge asset to Lexus Mission Viejo. He is smart, knowledgeable, friendly and always on top of our needs. So incredibly impressed with him. We are business owners and know it is very hard to find employees of his caliber- he is great. Chris Thayer
Dennis N.
4 out of 5
1/7/2023
Daven has been our service rep for many years and he has consistently provided the highest quality service throughout the period during which we have had our Lexus LS 430 and RX 350 serviced at South County Lexus. We wouldn't have our cars serviced anywhere else.

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