South County Lexus Auto Repair Service Center

everything went very smoothly.

Good Servoce

Great service!

Service was fine

Did not fix the problem.

Always an easy visit. (Well, except for the final bill, but that’s the literal cost that comes along with having a Lexus.)

Hassan is the best!

RGD IS THE VERY BEST!

Wonderful service and help from Scott

Very good service and very cooperative guide!

Angelo was very professional and pleasant.

Excellent service! From the moment I drove up for service - I was greeted and promptly was able to get my vehicle attended to with an appointment- even in extreme busy conditions at the time. Daven Anthony was superb with his customer service and he made sure my car's service as well as my experience with the dealership was truly terrific! Thanks again Daven

Your service staff, particularly Angelo Morales, did a great job. Thank you.

Ronnie was extremely helpful and knowledgeable. It was a positive experience

I brought my Lexus nx350h in for its very first service ( along with the first zaktek sealant since the original coating was applied) When I dropped off the car it was just a little dirty.. with some dust and every day particles that would normally settle on the car. I was very surprised when I picked up the car and all the dirt and dust that was there when I dropped it off was still there.! Then I thought is the Zaktek applied on top of the dirt! I had assumed that the car would be given a quick wash before the Zaktek is applied but that may not be the case. I was surprised and quite upset because I had planned on bringing my cars in there for service but now am concerned that something is going on there that is not up to standard service policy. I showed Angelo the issue and he said he would take care of it ( and he did do that ). But if I was just another person that would have believed what I signed for and just walked out without looking at it then I would have been the victim of fraud. My first exposure to your service department has left me questioning the management team there and the follow up procedures that you should have in place before returning a car to the customer. I have a statement that says my tires were rotated but now I am not so sure that this even happened. My husband is questioning if the tires should be rebalanced after a rotation . I will be more aware of the process next time and will request to see the car before I sign for it. I hope my experience will help to improve your service quality in the future. Robin G

Service was fine. The car wash was poor.

SCOTT MONGE IS AMAZING AND SO IS SOUTH COUNTY LEXUS!

Relentless in finding root cause, thanks for your support Ronnie

Pleased with service—needed a battery ASAP and dealership able to accommodate same day service. Also, Service Tech. Ronnie Crowe, very knowledgeable.

Well done