Ronnie C. was super nice and helpful. He listened and provided expert feedback and advice.
Evan Frykman is excellent! I always ask for him, and I am always satisfied with the terrific service at Lexus.
Service team was pleasant and responsive
Always 5 star service. Thank you.
Hasan is a great advisor and always very helpful
Hassan is the best! Super friendly, awesome comms, and takes care of me :)
- Ben Han
Hassan is always there for us and gives us exceptional service. He’s always helpful and friendly. Keep up the good work Haasan.
Excellent service and Hassan is a great service representative. Everything was done I asked was performed to the Lexus standards
Hassan was a pleasure to deal with. He was attentive and answered all my question. Five stars to him!
Evan explained everything so I would understand what was going to be done. My car now runs like new. Thank You all for doing a good job. It is important I have a car I can count on everyday
Thank You again
i have been a customer of mission viejo for the last ,i don't know, 20 or 30 years. i've always been impressed with the service provided by lexus, and ronnie is no exception! maybe the best ever. his personal approach, combined with a definite 'i care' attitude is exceptional, and what keeps me coning back, requesting him.
Ronnie Crowe and Miguel are outstanding
Awesome service as always
7 great service great service and great service advisor.
Tim Rau professionally handled everything in a friendly and courteous manner.
Evan kept me informed as to what needed to be done and my car was finished on time.
Service receipt stated rotated tires but they were not, told the statement was just standard statement, attempted up sell of unnecessary work.
Scott was on vacation and Ronnie was my service manager. He asked me if there were any issues with my NX and addressed to my satisfaction. The young man who was in the greeting both was cheerful and helped me find the service manager’s office because of the remodeling taking place. I hope the remodel is completed the next time I bring in my car since it’s current state is rather disturbing. At least the coffee machines were working inside.
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