Service Center

Real Reviews From Verified Customers

Beverley R.
5 out of 5
3/10/2023
Satisfied the service
Dennis S.
5 out of 5
3/10/2023
Everything was professional . Outstanding service!
Paul C.
4 out of 5
3/10/2023
Evan is 5 star employee.
Jim C.
4 out of 5
3/10/2023
Hassan was very helpful. I worked with him several times now and I can always count on him. I’m grateful that Lexus has him to help with my auto needs.
Jennifer F.
4 out of 5
3/10/2023
I received great customer service upon pulling up and being greeted and checked in by service dept. Great service continued with Evan, who kept me informed of the work needed on my car and who explained the process. I really appreciated it.
Diane N.
4 out of 5
3/10/2023
Appreciate Ronnie's help, his clear communications and his keeping me informed of findings and recommendations during the car's inspection.
Nazih B.
5 out of 5
3/10/2023
Hassan does a great job keeping me updated on the service.
Frederick B.
4 out of 5
3/9/2023
Fantastic by Daven!
Porter G.
4 out of 5
3/9/2023
Y
Linda F.
5 out of 5
3/9/2023
Always a great experience! Tim Rau is professional and I know that he will take care of everything we need.
David S.
4 out of 5
3/9/2023
RGD always provides excellent service! Thank you. Unrelated to service comment - as a loyal LT Lexus owner, I actually dislike the name spelled out on your new models. I think the emblem on an identifiable and unique (just like other luxury brands - Mercedes, BMW, Audi etc..). Please bring back the Lexus “L” emblem.
Diana P.
2 out of 5
3/9/2023
I came in for my 60,000 mile 60 point checkup for my ES350. I turned on car today, the morning after service, and navigation system is stuck. The radio cannot be turned on. Both worked fine before I brought car in for service. Who completes the 60 point check off list? This leads me to wonder what else was not checked and/or repaired on my car.
Nemat A.
5 out of 5
3/9/2023
What is a grate experience I am willing to answer all the questions. Thank you for the service.
James T.
4 out of 5
3/9/2023
Gavin is a tribute to your dealership and makes a difference between ordinary service and exceptional service
Arnold E.
4 out of 5
3/9/2023
It was excellent, no complaints
Michael M.
5 out of 5
3/9/2023
Excellent service thanks
Radu D.
5 out of 5
3/9/2023
The customer provided by Hassan is out of this world!
Yi D.
5 out of 5
3/9/2023
very good services?Thanks
Fatima H.
5 out of 5
3/9/2023
They are so friendly n on time
Karen M.
5 out of 5
3/9/2023
HASSAN was a 10! Wow! Courteous, explained everything in detail, AND PROACTIVE about getting what I needed covered. South County Lexus has my business. PS YES, price matters. Called Newport and Tustin- your oil change was cheaper. So glad I traveled a little further. Totally worth it!

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