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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10513 reviews 71%
4 star 3307 reviews 22%
3 star 253 reviews 2%
2 star 395 reviews 3%
1 star 288 reviews 2%
Review Us
George M.
2 out of 5
5/24/2022
New computer system does not give a quote for recommended services.
Greg M.
4 out of 5
5/24/2022
Everyone has been fantastic!
Michael K.
4 out of 5
5/24/2022
In & out, no problem
Sara B.
5 out of 5
5/24/2022
Wonderful service thank you
Anita F.
5 out of 5
5/24/2022
A luxury experience in every way!
Randall H.
2 out of 5
5/24/2022
Had a oil change and tire rotation and Tim my sales representative informed me that I needed 10 thousand dollar in repairs. I brought my car to Lexus 6 thousand miles earlier and these repairs were not suggested. Tim was condescending and not thorough in explanation. After reading the invoice it stated I needed engine repairs. Had to come back for explanation. I have always bought Lexus but now I am rethinking my loyalty after needing 10 thousand dollars of repairs on a car that has only 130 k. and well maintained. Looking at Kia SUV because of this experience.
MARIANE T.
5 out of 5
5/24/2022
Excellent service all around.
JAMES H.
5 out of 5
5/24/2022
Tim provides exceptional service and creates a most pleasant experience.
LORETTA G.
5 out of 5
5/23/2022
great customer service.
JONATHAN S.
4 out of 5
5/23/2022
I will only work with RGD
Guillermo K.
5 out of 5
5/22/2022
Excellent service as usual. Highly recommend. It’s a 10 out of 10.
Naveed S.
5 out of 5
5/22/2022
Always a warm and taken care of concisely through out each visit.
Jacqueline R.
5 out of 5
5/22/2022
Staff was very professional and explained my options clearly. I always feel like I am in good hands at the South Coast Lexus. Thank you.
John W.
5 out of 5
5/22/2022
Excellent service!
Karen B.
4 out of 5
5/21/2022
I've been away for away & I'm coming back. ???? Service department is outstanding.
Christobel S.
5 out of 5
5/21/2022
Ronnie is the best you've got
Stacy W.
5 out of 5
5/21/2022
RGD was great!
Cynthia H.
5 out of 5
5/21/2022
Everyone was very attentive and made every effort to get you in and out quickly. Explained the service completely and what to expect.
Emily H.
5 out of 5
5/21/2022
I appreciate the loaner car and courteous service from Daven and team.
Michele C.
5 out of 5
5/21/2022
Hassan consistently provides high quality customer service.

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