Ricky was knowledgeable and clearly explained everything regarding what was being done to my car during the servicing.
Scott is always the best.
Lexus never disappoints Angelo heard all my concerns and met all my needs
Always very courteous and thorough in evaluating any issues I have with my cars. Courtesy cars available if needed. They know their ‘stuff’ and always give fair and balanced advice on which repairs are immediately needed and those that can be put off until the next service. I have been a customer for over 5 years and am very pleased with their work and expertise. I give them my highest recommendation !!!
Excellent service by Nassan!
Hassan is fabulous as are Gus and Michael my mechanic. My car was dirty when I picked it up and they offered to wash it but I didn’t have time. It had to stay over 2 nights for repairs I
Wanted done. Overall I will always return though!
When I went in they did not discuss what was going to be done to my car. I had an oil change 2000 miles previously so I did not need an oil change or filter I have a tire contract with the tire company I purchased my tires from for free rotation and free brake inspection I did not need that And I can get free inspections with just about any other company and you charged me $300 for services that I did not need and I was not informed of what the light that said maintenance required I should’ve been told upfront what maintenance required was was going to be because I did not need there’s nothing required at this time. So the services provided we’re not necessary or do
Everything is good as usual.
My service manager Ronnie provided excellent service even though car wash was not done well.
Always excellent service from Ronnie
Happy to comment about my experience on this occasion and all previous services. I won’t go anywhere else.
I always receive high quality service when I take my car in for service
The car wash was horrible!!! Spots everywhere like it was t even washed. This is a Lexus dealer where we bought our new Lexus!! Can’t believe you would have people washing cars that don’t care at all. This bad quality service reflects on your entire operation. I wonder if my maintenance was just as bad????? Happy to show you pictures. I’m going to move my routine maintenance to another Lexus dealer that hopefully cares about quality and hires people that take pride in their work.
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