Service Center

Real Reviews From Verified Customers

Rosemary B.
4 out of 5
4/26/2019
As always—perfection —due to DonThomas. I wouldn’t go anywhere else. Dr. Brown
Eric W.
4 out of 5
4/26/2019
Thanks for your work and let me know when the window switch comes in, thanks!
Diana D.
5 out of 5
4/26/2019
Don is excellent! He always takes care of me and my car, and explains everything in detail. He is an asset to the Volkswagen company.
Roger S.
5 out of 5
4/26/2019
Excellent service. The service manager was professional and extremely accommodating. The service work itself was performed in time and the quality of work (detailing) was excellent. Highly recommended
Matthew A.
5 out of 5
4/26/2019
He was knowledgeable, professional, and kind. I will keep bringing my car to Craig for every service I can!
Rick H.
5 out of 5
4/26/2019
Thank you very much for getting my car done very quickly, knowing I was from out town. Everyone was great!
Dale B.
5 out of 5
4/25/2019
Completely satisfied with the service I received from Sean and CityVW. Sean seemed very knowledgeable and took the time to answer any questions I had.
Gabriela P.
5 out of 5
4/25/2019
Don is a great service advisor!!! Always provides me with the best advice.
Diane L.
5 out of 5
4/25/2019
Jack was really good at keeping me informed of the progress on my repairs, but I especially appreciated him dealing directly with my warranty provider. This lessened the stress factor immensely, as these were unexpected - and expensive - repairs! Another huge relief I was grateful for was the loaner vehicle during the repair process. Thank you, Jack and City Volkswagen! I'll continue to come to you for service.
Donna G.
5 out of 5
4/25/2019
Jack is great! Been dealing with him for years, great/ professional/ easy to work with!
Erin S.
5 out of 5
4/24/2019
I was impressed with his cheerful greeting upon my arrival. He was expecting me and was very accommodating with providing transportation. His professionalism was appreciated.
Angela R.
4 out of 5
4/24/2019
Super appreciate the change to Lyft for ride back and forth to work!
Alice H.
5 out of 5
4/24/2019
Sean got my car done within 30 mins so I could get to work. Thank you Sean. Very happy.
Rufino G.
5 out of 5
4/24/2019
Great service and timely delivery. Sean was extremely professional and friendly. Thanks for taking care of my vehicle.
Janet S.
5 out of 5
4/23/2019
Buting a used car from city volkswagen was wonderful. They worked hard to make sure that i was happy.
Sara S.
5 out of 5
4/22/2019
Very friendly, knowledgeable, and helpful
Leia D.
5 out of 5
4/22/2019
Craig is by far the BEST! I am so grateful he was working the day I showed up for help with my vehicle. Craig was professional throughout the process and kept me updated along the way. He showed how passionate he is about the work he does, customers he serves and the company he represents. I’m a very satisfied costumer!!! Many thanks to Craig, I greatly appreciate everything he did for me and my vehicle!!!
Christopher M.
4 out of 5
4/22/2019
My expectations were exceeded and Craig was very helpful and informative. However there was a twenty dollar bill and a Starbucks gift card taken from the cabin. In the grand scheme of things a missing 20 during a $800 service is pretty minor but I thought it was important to let you guys know someone there is pretty daring to take the only bill and the only gift card out of the car.
Jacquelyn F.
4 out of 5
4/21/2019
Very kind and thorough
Jayne G.
5 out of 5
4/21/2019
Craig was great to work with.

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