I have always had good service at City VW since purchasing my Jetta Sport Wagon TDI there in 2012. I always recommend City VW to friends.
Jack Daniels is an outstanding agent and a primary reason I return to City Volkswagen for service.
My ‘04 bug always runs a little bit better after a visit with Don Thomas & his crew! Don explains an all work thoroughly & patiently. I trust his recommendations regarding what needs to get worked on now & what to delay. I had used Kearny Mesa VW & the Mile of Cars VW locations before a neighbor directed me to Don specifically. I’m hoping Don will be at City as long as I need him! Thanks, Don!
Jan E
Jack was very helpful and polite. I was blown away by godhood my car looked after the detail.
Very patient staff when I was very stressed and rude to Sean. He is truly wonderful and treated me well despite my lack of patience and irritability.
Craig was awesome. He explained everything and kept us in the loop with everything in a timely manner.
Don is the best. Very knowledgeable and I appreciate
that since I drive 2 hours for service.
Jack went the extra mile in obtaining services for my vehicle. He worked to seamlessly get the work done through an external warranty so I had to do nothing but hand over papers and drive away. He get me on my way and put me in another vehicle while my car was getting extensive service. I was without my car for two weeks and Jack communicates with me every step of the way. He was always prompt and courteous and professional. I’d recommend him to anyone I know for quality service. I never worry or stress about progress or cost or details. Jack takes care of everything. He anticipates well and always follows through.
Don is awesome! He walks you through the service, makes sure he checks for any additional coverage for the work and stays in touch with you the entire time.
Don has helped me numerous times with my VW service. Always very helpful.
Jack was awesome ????????????????
Jack Daniels has excellent communication and customer service.
Thanks,
Izzy
I can always count on Donald to help me with my service requirements and see to it that it's done correctly and well keep up the good work
Very pleased with the service provided by Craig. Top notch
My service was completed quicker than the estimate time quoted to me.
The service was exceptional.
Thank you for your clear explanation and help.
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