Brought my vehicle in for the one year complementary oil change and tire rotation and inspection as well as a light scratch and smudged paint from door dings to be removed. I got it back and noticed no difference, everything looked the same. I did purchase the warranty that covers dents, light scratches and door dings, but I did not see a difference. Feels like my vehicle was pushed to the side and forgotten about and I feel cheated out of $700+.
11/19/2023
Karen P. VERIFIED CUSTOMER
Oil change was as expected- on time and kept me looped in on status
11/19/2023
David S. VERIFIED CUSTOMER
Outstanding. Ryan is great!
11/19/2023
Maria B. VERIFIED CUSTOMER
staff are good and accomodating…thank you
11/19/2023
Linna V. VERIFIED CUSTOMER
Jaylene was AMAZING! During such a stressful time receiving the news of a four thousand dollar repair was devastating. She was so patient and understanding and really made me feel as if I was heard with how frustrated I was. Jaylene really is a team player and Audi is very grateful to have her as an employee. Thanks again Audi, for having the best of the best on your team! Jaylene you rock!
11/19/2023
Semir M. VERIFIED CUSTOMER
Jaylene was great as usual, I’ve done my last three oil changes with her and I always leave happy and grateful for her help with everything!!
11/19/2023
Billy W. VERIFIED CUSTOMER
Communication is an issue with your company.
11/19/2023
Katarina M. VERIFIED CUSTOMER
Thank you
11/18/2023
Lena K. VERIFIED CUSTOMER
Great service!
11/18/2023
Nadine R. VERIFIED CUSTOMER
Gary did an awesome job communicating every step of the service process.
11/18/2023
Maria M. VERIFIED CUSTOMER
Great service. Great idea yo send the video it provides a comfort level to see as the technician does the walk through. Thank you!
11/18/2023
Benjamin K. VERIFIED CUSTOMER
Poor service was provided the first visit to replace my turbo. The technician left vacuum tubes disconnected, crankcase breather disconnected, mounted engine cover bracket incorrectly, improperly routed harnesses and only partially secured wheel well. Engine coolant was slopped all over the place and not cleaned up. I expect a high level and professional service. I could have got better service from a no name garage. I still smell the oil that dripped down on to my turbo and exhaust manifold burning off. I will probably seek a different dealership for any future service. I am very dissapointed and no longer trust Darlings Ford
11/18/2023
Henry R. VERIFIED CUSTOMER
Jeff is the best!
11/18/2023
Debra G. VERIFIED CUSTOMER
Aremeh Sosani in the service dept is always very helpful & always very nice. The men in the service dept are always very nice. I'm so happy I bought my used car there. I've always been happy with the service they provide on my car.
11/18/2023
Christopher H. VERIFIED CUSTOMER
Jeff is the best. Thank you for the quick service
11/18/2023
William T. VERIFIED CUSTOMER
He is very communicative and always does an outstanding job.
11/18/2023
Pindi R. VERIFIED CUSTOMER
Great service and fully satisfied. Will wait for the survey and give good score
11/18/2023
Darrell C. VERIFIED CUSTOMER
Great service
11/18/2023
Linda R. VERIFIED CUSTOMER
The pick up and return is so helpful! Staff was helpful too!