Part of buying a car in Lakeland was so that I could service it when needed. Your sales team assured me if I paid for Audi service that all my car needs would be ore paid accordingly and I should not have any out of pocket expenses. First oil change you tried to charge me for wiper blades and rotation of tires. Really how is that not included? Also you had no cars available for me to go back to work while my car was being serviced. Yet you have a parking lot full of cars. Typical dealership that over promises and under deliveries. You’re not that busy of a dealership your word and experience should be spectacular. Those weee your words when I bought my car. It looks like Audi care isn’t as good as other luxury vehicles. BMW, Lexus never would charge for tire rotation. Very disappointing experience. I was hoping your team would be different.
11/22/2023
Rosalba G. VERIFIED CUSTOMER
Excelent costumer services!
11/22/2023
Lorrie R. VERIFIED CUSTOMER
Tony did a great job, as usual. Thanks again Tony!!!
11/22/2023
Chance M. VERIFIED CUSTOMER
he needs a raise
11/22/2023
Susan S. VERIFIED CUSTOMER
Jeff was great! Highly motivated to provide great customer service. I hope to have Jeff overseeing the service on my truck in the future! A great representative for Darling
11/22/2023
Quality Lawn. VERIFIED CUSTOMER
Jeff is always very helpful! Thank you!
11/22/2023
Sergio P. VERIFIED CUSTOMER
TONY MCCALA IS THE MAN!!
11/22/2023
Abigail M. VERIFIED CUSTOMER
He was absolutely wonderful! Thank you!
11/22/2023
Fidel T. VERIFIED CUSTOMER
Stefano thanks for your good service
11/22/2023
Mark G. VERIFIED CUSTOMER
Very good.
11/21/2023
Katherine O. VERIFIED CUSTOMER
Professional and courteous. Kept me updated about my vehicle. Service finished faster than expected.
11/21/2023
Eric N. VERIFIED CUSTOMER
There was very little communication about what was going on. The only time I heard anything was when I called. My vehicle was in the shop for two weeks on something that I would assume takes a couple hours.
11/21/2023
Reginald A. VERIFIED CUSTOMER
The service was efficient. The staff was courteous and very professional. I’m very satisfied with the service I received.
11/21/2023
Gracie H. VERIFIED CUSTOMER
Great service. Thanks so much!
11/21/2023
Joel A. VERIFIED CUSTOMER
need more popcorn!!!
11/21/2023
Trudy C. VERIFIED CUSTOMER
Jeffrey made me feel so valued, and important! I well well cared for!! He kept me well informed what was happening , timeline….. I am ???? satisfied!!!