Arsen is a very focused young man and did his BEST in paying attention to my audi TT from drop off to turning in the loner courtesy car. a job WELL DONE. andy
12/15/2023
Christine H. VERIFIED CUSTOMER
I told Jeffrey I would say this: He’s the man! He always dies an excellent job looking after everything!
12/15/2023
Sara K. VERIFIED CUSTOMER
I am 82 years old and this valet service is a great help to me. Thank you so much for the pleasant experience.
12/15/2023
Jared M. VERIFIED CUSTOMER
Poor service. Ryan charged me for an inspection when we talked about the fact that it would not pass because there was a little moisture in the right front headlight cover. He knew it wouldn’t but still charged me for it.. My company has bought several trucks from Darlings, not sure I’ll ever go back after this service.
12/15/2023
Robert B. VERIFIED CUSTOMER
Very professional organization!!
12/15/2023
Deborah H. VERIFIED CUSTOMER
Jacob, thanks for your expertise diagnosing the fuel issue with the TDI. Jackie, thanks for your efforts. Excellent service as always. Appreciate it very much!
12/15/2023
David R. VERIFIED CUSTOMER
I appreciate the great team effort. Thank you. Happy Holidays!
12/15/2023
Charles T. VERIFIED CUSTOMER
Just a comment about a prior service as I never received a survey. After 6 months of owning my ford the brakes started to squeak. I brought it in to have my brakes looked at only to be told nothings wrong. I’m not a mechanic but know that is a poor assessment. My brakes still squeak. Jeffrey is awesome and has excellent customer skills. This complaint has nothing to do with him. I was surprised after my appointment for my brakes that I never received a request for feedback. Thank you.
12/15/2023
Ralph N. VERIFIED CUSTOMER
I have been a long time customer of Darlings having purchased a number of new and certified used vehicles.I always get top notch professional service. The dedication of your staff is second to none.
12/15/2023
Kathee W. VERIFIED CUSTOMER
Tony’s very courteous and professional. He gave me his desk phone number, email and provided me with his cell phone to communicate by text. He called me weekly to give updates as far as waiting for the parts to arrive.
He also provided a loaner car which was very much appreciated.
12/15/2023
David P. VERIFIED CUSTOMER
Scott exhaustively and relentlessly worked to remediate factory issues with my vehicle. He was professional, expert and engaged throughout. He is far and away the best Service Manager I have ever worked with.
12/15/2023
Susan D. VERIFIED CUSTOMER
Sino helped me with my most recent annual service. The inspection showed a need to replace the rear brakes. Sino set it up and arranged for a loaner without me even requesting it. The service was performed quickly and I’m super happy!
12/14/2023
Rathi D. VERIFIED CUSTOMER
Great service by Ryan
12/14/2023
Nina R. VERIFIED CUSTOMER
Everyone is always so pleasant!
12/14/2023
Joseph I. VERIFIED CUSTOMER
Thank you for your service
12/14/2023
Carole B. VERIFIED CUSTOMER
Arsen was great — excellent service rep. Knowledgeable, personable, great communicator. Nice guy. Kudos.
12/14/2023
Xavier Z. VERIFIED CUSTOMER
One of the issues I brought my car for wasn't addressed even when I asked for it multiple times. I been told there is no voltage error in my car according to Audi scaner when 3rd paty device is finding P056000 voltage error in the car gateway that is static and cannot be erased.
12/14/2023
Jon S. VERIFIED CUSTOMER
Jeffrey is the best.
12/14/2023
Donald O. VERIFIED CUSTOMER
Always friendly and curious, explains what they are doing and on time .
12/14/2023
Charles E. VERIFIED CUSTOMER
Jeffery greeted me cordially with recollections from years ago when he helped resolve an electrical issue with one of my two Ford CMax vehicles I leased. It was nice to catch up with him and the service was prompt and professional. I totally love my 2023 Ford Maverick, it is the perfect small truck to meet my needs without feeling small at all! Thanks to Rick and Otis for sticking it out with me during other 11 month wait!