I already discussed my concerns with the service manager.
9/12/2022
Robert L. VERIFIED CUSTOMER
Was there for a recall on a clockspring. I told them I had it replaced at my expense a year ago. They told me they couldn’t do the recall because they didn’t have instructions on that procedure. I was a little taken back by that. Ended up just with an oil change, tire rotation in which they did not recalibrate the pressures in the tires. Also had fuel filters replaced. They did give me a complimentary wash.
9/12/2022
Holly K. VERIFIED CUSTOMER
Jaylene checked in a number of times to inform me of the status of my repair which I appreciated. Having a loaner car was imperative due to the length of time it took to complete the repair, another plus for the dealer in my mind.
9/12/2022
Ralph N. VERIFIED CUSTOMER
My concerns about charging vehicle with lower & lower miles was not addressed. Car was not even charged and picked up car dirty.
9/11/2022
Julie H. VERIFIED CUSTOMER
I received excellent service! Everyone was very personable and knowledgeable.
9/11/2022
Marivir C. VERIFIED CUSTOMER
Excellent. Thank you
9/11/2022
Ruth R. VERIFIED CUSTOMER
She was very professional and has great customer service!
9/11/2022
Chris B. VERIFIED CUSTOMER
Thank you very much,Gerald was very helpful I will be returning for future business.
9/11/2022
Jund M. VERIFIED CUSTOMER
Jaylene Abrigo did an excellent job of helping my needs????
9/11/2022
Douglas B. VERIFIED CUSTOMER
Joe is always great to work with. My vehicle is running in top shape after 6 years thanks to the service it receives at your Bangor location!
9/10/2022
Lenora V. VERIFIED CUSTOMER
I was there with my autistic son expecting repairs would talk 2 hours. Jacob knew it was going to be difficult for my son to wait that long. With his help , the repairs took a little over an hour. This was an enormous blessing to me. I’m very grateful for Jacob’s help
9/10/2022
Demanick G. VERIFIED CUSTOMER
Awesome service
9/10/2022
Jeanne D. VERIFIED CUSTOMER
Thank you for the excellent service and working with me to overcome what had begun as a difficult interaction.
9/10/2022
Ellie N. VERIFIED CUSTOMER
Great, as usual
9/10/2022
Jose G. VERIFIED CUSTOMER
The company must to have more courtesy cars available for the customers. I rented a car for 1 week and it is not fair
9/10/2022
Neil C. VERIFIED CUSTOMER
Great people
9/10/2022
Antwan A. VERIFIED CUSTOMER
I was satisfied with the work but was extremely unsatisfied with the 5 hour wait.
9/10/2022
Anastasia D. VERIFIED CUSTOMER
Gary Downey was wonderful, as always!
9/10/2022
Brandon . VERIFIED CUSTOMER
My service representative Andrew was awesome. The technician has not solved the issue with my vehicle. This is the 2nd time I’m brought in my vehicle for the same reason. I now have to bring it in again to attempt something else. This is not acceptable. I bought an Audi because of the quality and I am not seeing a return on my investment. I’d like a manager to contact me.