Dustin is a very polite and professional representative for Darling's Ford even during busy times. I am grateful to have had my vehicles serviced with this company for all these years. Thanks.
2/18/2023
Pam S. VERIFIED CUSTOMER
Awesome service!! Jeffrey was great!! He even had my car washed! Thank you so much!!
2/18/2023
Janet L. VERIFIED CUSTOMER
Gerald is the BEST advisor you have ever had! A professional and kind man!!! Do whatever you need to keep Gerald as an employee- you would be remiss if you ever lost him!!!!!!!!
2/18/2023
David G. VERIFIED CUSTOMER
When I bought the vehicle it was a very fair deal, $13,000.00, 40,000 mi. 6 speed. Since then I’ve had to replace the starter, which is not a Bosch product, something made in Italy and not repairable, both rear coil springs, and I don’t tow with it or treat it roughly nor drive it during winter months. And now the latest was a seal in the clutch slave let go and spewed fluid into the clutch plate and other internal parts. $4500.00 repair. All of a sudden this car wasn’t such a good deal. My understanding at purchase time through the salesperson Alex Marsh, and service manager was that fluids, filters, brakes, tires, were replaced, and interior was detailed, looked Great.
After inquiring with service if the transmission had been looked at, fluid and filters changed it had not. The reason for going through the car and making precautionary changes were From the vehicle having set dormant for over 3 years while VW was in litigation over the emission suit. The Engines warranty was extended but it was as if the transmission/ clutch running gear received not preventative attention as the rest of the vehicle did. I have owned standard transmission vehicles, be it tractors, cars, trucks motorcycles, never had a clutch issue & now this vehicle with 88,000 mi had a problem. Apparently this should have been attended to like the rest of the vehicle had been maintained from sitting in storage. Some type of consideration on the bill should have been made since this should not have happened through normal use and low miles.
2/18/2023
Jeffrey V. VERIFIED CUSTOMER
Service advisor kept me informed and enabled a positive service experience. Very positive and professional.
2/18/2023
Franchot G. VERIFIED CUSTOMER
Outstanding, amazing service delivered by Gerald Wilson. He should be commended!!!
2/18/2023
Brandon B. VERIFIED CUSTOMER
Tony is great!
2/18/2023
Lynn L. VERIFIED CUSTOMER
We will be back
2/18/2023
Andrew F. VERIFIED CUSTOMER
Liam is the best. He goes above and beyond to take care of me
2/18/2023
George H. VERIFIED CUSTOMER
Fast friendly made sure that I know what was done. Just great job
2/18/2023
Richard C. VERIFIED CUSTOMER
As always service was done in a timely manner, Jeff was very
attentive to what I needed, he was very respectful of my needs
for my F150.
2/18/2023
Timothy B. VERIFIED CUSTOMER
Very accommodating, when I called Jeff fit me in because of a cancellation and when I arrived he took care of everything.
2/18/2023
Roberta S. VERIFIED CUSTOMER
I really appreciate the time and effort put in to diagnosing my car issues on such short notice.
2/18/2023
Alan H. VERIFIED CUSTOMER
Joe is great at his job!
2/17/2023
Glenn G. VERIFIED CUSTOMER
Very courteous and knowledgeable
Thank you
2/17/2023
David R. VERIFIED CUSTOMER
Jeffery was very attentive to my service needs and specifically identified the issues needing resolving.
Thank you Jeffery.
2/17/2023
Gary B. VERIFIED CUSTOMER
Thanks for taking the time to address my concerns on this vehicle.
2/17/2023
Mike B. VERIFIED CUSTOMER
The whole staff was awesome! I’m glad I made a choice to come there and not the other Audi dealer closer to me.
2/17/2023
Shawn W. VERIFIED CUSTOMER
Great communication! Cody provided all the details for the repairs !
2/17/2023
Kerry G. VERIFIED CUSTOMER
Darling's is always great to do business with. They respond to appointment requests quickly, they are friendly, and they always deliver exceptional service.