When I picked up my car, it was not brought to the door for me like usual. I was told it was just around the corner, it was actually way down at the end of your building.
I was displeased to see that when I turned the car on, there was a dash light saying I was out of washer fluid. After spending over 1000$ with you, it just seemed like you could have topped that off.
When I turned the car on I got a "service now" warning on my dash display. I went in to ask about it and was told it was from needing an oil change. My car mileage is at 98k, I need to change my oil at 101k. They could have reset this warning.
I have driven my car less than 1k miles since buying it last year. I question the validity of needing new brakes and rotors. It felt like a cash grab, like I was being taking advantage of because I'm a woman. Driving home my brakes felt great - no noise, no shudder, no hesitation, no loud of braking power. Due to this, I am unlikely to bring my car back to you in th he future.
2/25/2023
Moses O. VERIFIED CUSTOMER
Tony is amazing and knows his job well,
2/25/2023
Ltd. A. VERIFIED CUSTOMER
Great job
2/25/2023
Randy H. VERIFIED CUSTOMER
Jeff was awesone
2/25/2023
Yvette R. VERIFIED CUSTOMER
Tony is a breath of fresh air in the Audi Lakeland Service Department. He owns your issue and is a very pleasant person to work with.
2/25/2023
Robert S. VERIFIED CUSTOMER
Efficient friendly service
2/25/2023
Christian S. VERIFIED CUSTOMER
All good.
2/25/2023
Mike B. VERIFIED CUSTOMER
Service was awesome
2/25/2023
William S. VERIFIED CUSTOMER
Good friendly customer service. Thanks!
2/25/2023
Bruce C. VERIFIED CUSTOMER
Best service yet, and I am 69years old .
2/25/2023
William H. VERIFIED CUSTOMER
Jeffery Schencks is a valuable asset to your organization. He is an affable yet consummate professional that makes sure that not only is the job accomplished in a timely manner, but the customer is certain they are Job Number 1.
2/24/2023
Peter D. VERIFIED CUSTOMER
Will do, Joe Turner and team did an excellent job
2/24/2023
Jack B. VERIFIED CUSTOMER
Gary is always professional and efficient.
2/24/2023
Marguerite H. VERIFIED CUSTOMER
Great service Tony was very thorough.
2/24/2023
Sandy G. VERIFIED CUSTOMER
I love this place! They are so accommodating. Jeff is awesome to deal with. He is not only kind, but very knowledgeable. And the service is top notch. There is also a very comfortable and well-stocked waiting area. And shuttle service. They think of everything!
2/24/2023
Elizabeth P. VERIFIED CUSTOMER
Gerald provided excellent and prompt customer service!
2/24/2023
Melody W. VERIFIED CUSTOMER
Dustin was very efficient and his customer service skills were great. Not happy about that nothing was done about the back hatch door closing down on me and my grandson I was told not to have the key fob on me when I get in the back of my car to put groceries in. It has closed down 5-6 times with someone under it. This is dangerous I could hardly get the back hatch off of me I pushed with all my might and it was still closing down. If my grandson was alone he would have severely hurt.
2/24/2023
Roy B. VERIFIED CUSTOMER
Me Cooper was awesome and professional. I’m happy that Darling ford have employees that care.