Ben was great. Process to check in and obtain loaner was not the best. Customers should be informed ahead of time that policy declaration page is required for a loaner. Put this in writing if it is a true legitimate practice.
3/31/2023
Derek T. VERIFIED CUSTOMER
Thank u also the sales man was nice and very helpful
3/31/2023
Scott F. VERIFIED CUSTOMER
you folks were AWESOME
3/31/2023
Rena S. VERIFIED CUSTOMER
Gerald did a great job.
3/31/2023
Joseph P. VERIFIED CUSTOMER
Love my S8
3/30/2023
Thomas W. VERIFIED CUSTOMER
I have 100% confidence in Jacky. He is on top of my maintenance needs and provides sound advice, and he is exceptionally alert to potential issues that I need to address. In my opinion, Jacky is the best service representative that I have dealt with. As I’m 80, that’s saying a lot.
3/30/2023
Jes B. VERIFIED CUSTOMER
Ty
3/30/2023
Russell D. VERIFIED CUSTOMER
Absolutely love the service from Darling’s
3/30/2023
Ryan M. VERIFIED CUSTOMER
Joe is AWESOME!!!!
3/30/2023
Paul M. VERIFIED CUSTOMER
Very satisfied
3/30/2023
Kiersten D. VERIFIED CUSTOMER
Super friendly
3/30/2023
Harold H. VERIFIED CUSTOMER
Excellent service
3/30/2023
James K. VERIFIED CUSTOMER
All good
3/30/2023
Lynn H. VERIFIED CUSTOMER
Efficient, courteous, and reliable service.
3/30/2023
Daniel D. VERIFIED CUSTOMER
Excellent service today!
3/30/2023
Shahiedah P. VERIFIED CUSTOMER
Ben was great at communicating updates and doing the additional research to make sure that my service was processed under the proper plan. Thanks for making my service trip smooth and productive!
3/30/2023
Samantha H. VERIFIED CUSTOMER
I sat in that dealership from 9 AM to 2:20 PM for a 20,000 mile service on my vehicle. I also asked for my windshield wiper blades to be replaced and a MMI glitch. My service person knew that I needed to pick my son up from school by 3 PM, which was miles away. At the end of my service my windshield wipers were not replaced and they put too much oil in the car so I had to wait again for them to correct. this may not have been missed had the service person been checking on my vehicle with mechanic throughout the day, this would’ve been caught prior to the end. Needless to say I was late picking my son up from school and I have no intentions on returning to Audi Lakeland. This is the second issue I’ve had with the service department there, and it will be the last.
3/30/2023
Jeffrey W. VERIFIED CUSTOMER
I dropped my car off Tuesday and didn’t know what was going on with it until it was done Wednesday afternoon