Robert was great! He took care of everything and kept me in the loop. Great service!
7/25/2025
Roberta C. VERIFIED CUSTOMER
Always a pleasure to work with Alfred
7/25/2025
Mary S. VERIFIED CUSTOMER
The team work from Bill Horvat and the Service Manager was extraordinary ???? to bring resolve to my issue with Lexus Corporate. Lexus Van Nuys service department was a 5 * experience.
M.Singer
7/25/2025
Katherine P. VERIFIED CUSTOMER
I appreciate the ride to the airport and the willingness to hold onto the car. Saved me money from parking at the airport.. also I had dent and V was able to get the dent out and get it approved to be under warranty so it was no cost to me!
7/25/2025
Betrail S. VERIFIED CUSTOMER
Will I get a higher estimate since I hit my brakes maintenance completed
7/25/2025
Shana M. VERIFIED CUSTOMER
Thank you for such quick and efficient service. That really makes a difference.
7/25/2025
Ramona S. VERIFIED CUSTOMER
Roberto did an awesome job! He was professional and informative. When we picked up the car I had mentioned that we had a spot on the driver’s arm rest, he promptly took it to your detail department and had it taken care of. Thank you!! Like Arnold said…. “We’ll be back!”????
7/25/2025
Rose M. VERIFIED CUSTOMER
Michael was very professional and rendered quick service! Thank you
7/25/2025
Peggy T. VERIFIED CUSTOMER
Robert took care of me and my car right away! He is very pleasant, professional & effective.
7/25/2025
Debbie D. VERIFIED CUSTOMER
Adam is efficient,friendly and helpful. It’s a good experience at Metro Lexus service department.
7/25/2025
Jeffrey O. VERIFIED CUSTOMER
Ryan was very helpful particularly in arranging for my additional requests for a trade-in appraisal and an estimate for some potential body work.
7/25/2025
Lucy U. VERIFIED CUSTOMER
Christina was really good. Great customer service!
7/25/2025
Maria D. VERIFIED CUSTOMER
Looking forward…
7/25/2025
The Mary. VERIFIED CUSTOMER
Cory is always cheerful and helpful
7/25/2025
Carolyn J. VERIFIED CUSTOMER
Jesse went above and beyond while assisting me with my service appointment. He is very patient, knowledgeable,understanding, pleasant, and a joy to work with.
7/25/2025
Celly Services. VERIFIED CUSTOMER
Prompt, professional, and courteous
7/25/2025
Anisha B. VERIFIED CUSTOMER
Love Danecia !
7/25/2025
Lesia R. VERIFIED CUSTOMER
Excellent customer service provided.
His warm greeting and positive demeanor
gave a sense of trust that he would ensure
I receive quality service
Thanks, again
Mr. Chavez
7/25/2025
Kevin L. VERIFIED CUSTOMER
Christina was great as usual
7/25/2025
Maria M. VERIFIED CUSTOMER
Excellent service! Above and beyond. Thank you Mark!