Jeff communicated well and did great even with some issues with the new system. Was a pleasure to work with Jeff
8/29/2025
Sean T. VERIFIED CUSTOMER
Luis goes above and beyond for his customers.
8/29/2025
Wei G. VERIFIED CUSTOMER
Rob’s gentle smile reflects his kindness. He explains clearly what needs to be done and the cost before the service, which I really appreciate. The free car wash always makes me happy. Thank you!
8/29/2025
SUSAN S. VERIFIED CUSTOMER
Jeff miller was awesome to work with. I can’t say enough about him. You guys really know how to take care of your costumers. This is why I stay with Lexus.
8/29/2025
Randall G. VERIFIED CUSTOMER
Rob was extremely pleasant and helpful. My service was completed in much less time than I expected.
8/29/2025
Henry R. VERIFIED CUSTOMER
As usual all went well And in a timely manner
8/29/2025
Gregory N. VERIFIED CUSTOMER
My tech representative was fantastic. Atmosphere of the waiting area is very comfortable.
8/29/2025
David B. VERIFIED CUSTOMER
The service department took care of multiple issues from 40,000 mile service to repairing a minor dent in the hood and nick in the windshield.
The service department had a fleet vehicle available to drive and got everything done in one day. Appreciate the great service!
8/29/2025
Alice K. VERIFIED CUSTOMER
Completely satisfied
8/29/2025
Susan V. VERIFIED CUSTOMER
Always a pleasure at Lexus....Delilah was very nice and helpful...answered all my questions. Thank you.
8/29/2025
Kevin Y. VERIFIED CUSTOMER
I attempted to contact the dealer by phone. My calls were not answered. An unexplained disconnection occurred each time I tried to call. Then I got a series of nonsensical text from an AI robot that could not answer questions correctly. After a day of failed attempts to make an appointment, I drove to the dealer and was able to make an appointment. Everything at the dealer was fine. My service was excellent. But even after my service, the AI function continued to send text. This is not what I expect from such a fine company.
8/29/2025
Luis C. VERIFIED CUSTOMER
Ms Delilah was so amazing.
8/29/2025
Kenneth K. VERIFIED CUSTOMER
Very punctual and professional.
8/29/2025
Srinivasan R. VERIFIED CUSTOMER
As usual, the service was good and I greatly appreciate it. I will be in the market for my next Lexus in late Fall and looking forward to it.
8/29/2025
Janette H. VERIFIED CUSTOMER
Knowledgeable and professional as well as friendly. Kept me informed of the status of my service
8/29/2025
Stephen C. VERIFIED CUSTOMER
Upbeat and informative, prompt and exceeded expectations
8/29/2025
D Zuiderveld. VERIFIED CUSTOMER
I was told my service was going to take one to one and one half hours, but it took over two hours. I had to change my afternoon schedule because of of the added time needed.
8/29/2025
Nancy F. VERIFIED CUSTOMER
I have experience with many different service advisors from diffe makes and models and NONE can hold up compared to Jessie! Give that man a huge bonus and hold him up as the model for all others to follow! I will fully recommend him and Lexus of Omaha!
8/29/2025
Stephanie W. VERIFIED CUSTOMER
Thank you for the excellent communication and smooth experience!!