For some reason after about 20 to 25 minutes driving( after I Ieft the Dealer) my car got super slow and the check engine light came on. I pulled over at the nearest shopping center, I turned off the car and waited a couple minutes then I turn it back on and the car started working just fine. The car is running good so far but I’m wondering if something was forgotten to be reset after the oil change.
10/21/2019
Nelson Z. VERIFIED CUSTOMER
Positive service experience except that battery replacement cost estimate on phone failed to mention installation cost. Would have saved time by letting AAA replace battery at home instead of coming in to dealer to take advantage of 50% warranty discount if the total replacement cost of $125 had been clearly communicated by phone. But after some extended discussion, the installation fee was waived. So overall, while actual service experience may not warrant a 10 score, I am satisfied with overall resolution.
10/21/2019
John S. VERIFIED CUSTOMER
It was great to get the service I needed for a sudden trip that could test the reliability and safety of my Lexus.
10/21/2019
Hal F. VERIFIED CUSTOMER
Excellent
10/20/2019
Nathaniel A. VERIFIED CUSTOMER
Great work. Very attentive
10/20/2019
Catherine M. VERIFIED CUSTOMER
The car wash could have been a little better. But I still rate overall service a 10.
10/20/2019
Doris W. VERIFIED CUSTOMER
Ronnie, Service Rep was knowledgeable and helpful
10/20/2019
Diana Z. VERIFIED CUSTOMER
Our service rep was great. The repair took a little longer than expected however everything turned out well. Thank you.
10/20/2019
Tina T. VERIFIED CUSTOMER
Isaac was amazingly knowledgeable and helpful
Thank you
10/20/2019
Marjorie T. VERIFIED CUSTOMER
Isaac was very helpful and explained our service very well. A+