The service and quality provided by Evan was great.
5/20/2020
John O. VERIFIED CUSTOMER
Great service
5/20/2020
Pamela S. VERIFIED CUSTOMER
Overall excellent service.
5/20/2020
Charles K. VERIFIED CUSTOMER
Scott Monge and others provided usual outstanding service, especially in light of the current pandemic.
5/20/2020
Christopher L. VERIFIED CUSTOMER
On time, updates as needed, easy drop/off and pick up
5/20/2020
Carolyn H. VERIFIED CUSTOMER
Derek Kincebach is a great service person at Tustin Lexis
Always a pleasure doing vehicle maintenance with him and his team
5/20/2020
Reem M. VERIFIED CUSTOMER
Team was very courteous and professional. They made it very easy and friction free. The young lady who helped me check in was awesome and RGD was a pleasure to work with.
5/20/2020
Don L. VERIFIED CUSTOMER
Great
5/20/2020
Steve L. VERIFIED CUSTOMER
Evan is the man!
5/20/2020
Dzung N. VERIFIED CUSTOMER
I give a 10+ to Evan
5/20/2020
Randy M. VERIFIED CUSTOMER
None
5/20/2020
Gari A. VERIFIED CUSTOMER
Excellent
5/20/2020
Pamela L. VERIFIED CUSTOMER
I dropped my car off at 10 am for a Zaktek treatment that should have taken 1.5 to 2.0 hours. At 1 pm Ronnie told me my car was done. Problem was it wasn't my car. Lol it said my car was back there being worked on and it would be up soon. Then I saw my car being driven back to be treated. I confronted Ronnie about seeing my car going back and he responded by saying there are a lot of cars that look like mine. I walked back and saw my car wet and being backed under the tent. I then spoke to the service manager, Dave, who said he would put three guys on it. My car came out at 1:30. Funny it only took 20 minutes to complete. I now wonder how effective the Zatek was and if it was even treated or just washed. Why lie to your customers? Just be honest and admit it.
I would like to hear from the South County dealership head manager personally. I drove 2.5 hours round trip and waited 3.5 hours for a 20 to 25 minute service.
5/20/2020
Keith F. VERIFIED CUSTOMER
I was greeted at point of service immediately by a young woman who was expecting me,. My service manager was timely and I was given a car for my free one year service. I have absolutely no complaints and so appreciate your all that you do- thank you!!!
5/20/2020
GARRETT M. VERIFIED CUSTOMER
Drew is ****, please make sure I get him every time :)
5/20/2020
Elizabeth W. VERIFIED CUSTOMER
Excellent service, thanks!
5/19/2020
Jessica R. VERIFIED CUSTOMER
Cordis is great always makes the process easy.
5/19/2020
Eric S. VERIFIED CUSTOMER
Cordis was great; communicated well and was extremely cordial. Excellent job!
5/19/2020
Thomas K. VERIFIED CUSTOMER
Metro Lexus has always been very professional. Everyone is very respectful of my time and works to service my car at the highest level. Josh was no exception.