Daven is extremely professional, helpful, and provides excellent customer service. He always makes our experience easy and pleasant. Thank you Daven!
9/20/2020
Gayle Lynn. VERIFIED CUSTOMER
Always a superior customer experience
9/20/2020
Richard Y. VERIFIED CUSTOMER
I made an appointment and even received a confirmation email yesterday. Then today, about 10 minutes AFTER checking in my car, I was told they didn’t have the part required and said the service could not be completed. I made special arrangements to get picked up from the dealership even so it inconvenienced two people.
9/20/2020
Dilip U. VERIFIED CUSTOMER
I met Daven Anthony for the first time and I must say, he is the best . We will be back .
9/20/2020
Mark P. VERIFIED CUSTOMER
Excellent service
9/20/2020
Brigina B. VERIFIED CUSTOMER
Isaac and the service team were quick and attentive. I had time restrictions and they were amazing!
9/20/2020
Varouj V. VERIFIED CUSTOMER
The service manager was very polite and friendly. But they could not fix the bumper gap correctly (preexisting when purchased in 2017) and I think they intentionally broke the fog lamp on that side of the bumper before calling me in to raise the car up and show the lamp that was pushed into the bumper with the support bracket break.
9/20/2020
Scott W. VERIFIED CUSTOMER
Devan is great. Excellent service and very knowleable.
9/20/2020
John S. VERIFIED CUSTOMER
Your service department is awesome. My IS 250 is running like a sweet machine and looking great, even though it is eleven years old. As a loner, I drove a UX. Very comfortable and easy to get into, but it has no energy and sounds whiny, no power. Thanks, Nancy Strapp.
9/20/2020
Gregg H. VERIFIED CUSTOMER
Davin is great
9/20/2020
Maria S. VERIFIED CUSTOMER
Love the waiting room..Devan was very helpful.
9/20/2020
Bruce S. VERIFIED CUSTOMER
Happy with results
9/20/2020
Kimberly K. VERIFIED CUSTOMER
Hilary was fantastic. Kept me informed. Was able to get my car to me earlier than promised. Explained things in a way I understood. And when she was caught up with someone else when I went to pick up my car one of her team members jumped in so I could be on my way. So thankful
9/20/2020
Michael N. VERIFIED CUSTOMER
Roger was excellent, only want to work with him in the future.
9/19/2020
Lieta J. VERIFIED CUSTOMER
EXCELLENT SERVICE
RONNIE HAS BOTH EXPERTISE AND CORDIALITY - FABULOUS !
9/19/2020
Don C. VERIFIED CUSTOMER
R.G. Is an excellent member of your service team . He is trustworthy and totally reliable.
9/19/2020
Richard H. VERIFIED CUSTOMER
Hassan made it extra easy and simple .
I appreciated his friendly demeanor especially now when people are on the edge.
I feel confident when we come in that the service will be excellent .
We will request a Hassan when we return .
Thank you
9/19/2020
Willen L. VERIFIED CUSTOMER
I was picking up my car at the service around 5:10p, there was no other customer but me. I waited in the heat for a long time for my car to come. Finally I asked someone there how much longer will it take? He then tried to locate my car. It was in the front lot all this time and no one bothered to tell me. The person works there (wearing all black with a vest) at the pickup area was so unkind, so unfriendly. Very disappointed at this Lexus location.