Scott is great! Along with the rest of your staff...
1/14/2021
Sandra L. VERIFIED CUSTOMER
Very thorough explaining what needed to be replaced & answering my questions.
1/14/2021
Kwang Taik. VERIFIED CUSTOMER
Good Service
1/14/2021
RENATO A. VERIFIED CUSTOMER
Service was great although I can’t believe that this brand new car that we bought from your dealership required service after driving it only once (to the shop to get tinted). Literally within days or bringing the new car home, the warning light was on and we were told it needs to be brought in for service.
1/14/2021
EVAN V. VERIFIED CUSTOMER
I really applaude how Isaac goes above and beyond to take good care of his cllients. He takes luxury service to another level. The vehicle came out really clean and tidy. And he even made sure that I get the information I need for a part that I was looking for.
1/14/2021
Deborah R. VERIFIED CUSTOMER
Carlos, David thank you!!!
1/14/2021
Kevin M. VERIFIED CUSTOMER
Excellent repair on the leather. Thanks
1/14/2021
Richard H. VERIFIED CUSTOMER
Excellent Recall Service. Prompt, courtesy’s is excellent!
Carlos did a wonderfully job!!
1/14/2021
Carolyn O. VERIFIED CUSTOMER
Excellent service!!! Went in to check on a specific recall. Found out that recall did not pertain to my car but they found another to update software. My software was updated, additional service points were checked and my car was washed. I'm impressed and appreciate the service.
1/14/2021
Karina M. VERIFIED CUSTOMER
My service advisor was not only knowledgeable, but efficient and friendly. This is my first Lexus and the customer service I have received so far, influences me to continue to buy the brand.
1/14/2021
Richard U. VERIFIED CUSTOMER
Isaac was very polite. He let me know what my car needed. A loaner car was waiting for me. My car was ready for pick up on time. I will be back in 6 months.
Thank You Isaac
1/14/2021
Kevin M. VERIFIED CUSTOMER
Service experience today was great! Jeff went above and beyond. Needed car in a quick turn around and he made it happen !!
1/14/2021
Nancy V. VERIFIED CUSTOMER
Cordis is wonderful
1/14/2021
Wilson H. VERIFIED CUSTOMER
Great service!
1/13/2021
Rosanna M. VERIFIED CUSTOMER
Thank you Tim for getting my car serviced all in one day! Great service!
1/13/2021
Timothy C. VERIFIED CUSTOMER
I bought a certified pre-owned vehicle on 7/6/20 from a different Lexus dealership that has covered maintenance (including alignment) and was charged for alignment even though I asked the service rep to do the covered 20,000 mile service (which included alignment) and drop the uncovered alignment service.
The service rep was a nice guy - but I did not appreciate the deliberate omission (it is possible he forgot) to remove the extra charge.
1/13/2021
Ryan S. VERIFIED CUSTOMER
Jeff was very friendly and was great during my visit.
Made the experience enjoyable rather than a pain.
Thanks Jeff!
1/13/2021
William L. VERIFIED CUSTOMER
Okay
1/13/2021
W D. VERIFIED CUSTOMER
Isaac Lam was very professional and courteous
1/13/2021
Mariana R. VERIFIED CUSTOMER
Carlos displayed exceptional customer service!! He worked in a fast and professional Manner!