Issac was beyond exceptional.Best service ever. Would recommend him to anyone whose going there.
2/16/2021
Daphne H. VERIFIED CUSTOMER
Tim was excellent!!
2/16/2021
Amy H. VERIFIED CUSTOMER
We had a emergency battery issue this afternoon. With all of the symptoms, we thought it would be a serious issue with all of the lights flashing and buzzing sounds. I called Isaac, who we normally work with and he addressed all of my concerns. We had the car towed in, checked out, battery changed, car wished before 5 pm. I only had to come in to pick up the car. Isaac made this whole experience entirely stress free!
2/16/2021
Henry L. VERIFIED CUSTOMER
Isac kept me informed throughout the day and provided a loaner car for my use
2/16/2021
Michelle F. VERIFIED CUSTOMER
Jeffrey is a great asset for Metro Lexus. Great customer service.
2/16/2021
Craig C. VERIFIED CUSTOMER
Always a positive experience when I get my car serviced.
2/16/2021
Eileen W. VERIFIED CUSTOMER
Josh was amazing. So professional and friendly. He followed up with me promptly and consistently. Josh is a great asset to any team.
Thank you
Eileen W
2/16/2021
Joseph L. VERIFIED CUSTOMER
Jeff Ford a fantastic job
2/16/2021
Kevin F. VERIFIED CUSTOMER
Joshua has provided exceptional customer service.
2/16/2021
Gwen B. VERIFIED CUSTOMER
Evan was very through & patient in explaining all the details of the service needed for my car. He went above & beyond. He is by far the best I have worked with. Thank you Evan!!
2/15/2021
Shane W. VERIFIED CUSTOMER
Great service
2/15/2021
Jeffrey F. VERIFIED CUSTOMER
Isaac was great!! He was perfect! Excellent service!
2/15/2021
FULBERT C. VERIFIED CUSTOMER
Very nice and professional.
2/14/2021
Julie W. VERIFIED CUSTOMER
Tim Rau is just superb!
2/14/2021
Doug B. VERIFIED CUSTOMER
Tim was great - very efficient and responsive !
Thanks
2/14/2021
Brian C. VERIFIED CUSTOMER
Don’t like surveys. I do like so co Lexus
2/14/2021
Lindsay N. VERIFIED CUSTOMER
He was fantastic, and I had a great experience. Casket good
2/14/2021
Cecille T. VERIFIED CUSTOMER
Excellent customer service by our service advisor, Timothy Rau. I will gladly recommend to my friends & family.
2/14/2021
Isabel B. VERIFIED CUSTOMER
Overall, the service was excellent, as always. However, when I picked up my car I felt the interior (steering wheel, door handle, entire console) should have been sanitized. I had to request sanitizing wipes to clean those areas. Not only could they not initially find any wipes, but when they did, no one offered to help me. I had to clean up myself.