Technician was great. Had my car done in a very timely manner. However the car wash was a terrible job.
6/10/2021
Kent H. VERIFIED CUSTOMER
Issac Lam was completely professional and a pleasure to work with. He did an outstanding job.
6/10/2021
PARDAMAN S. VERIFIED CUSTOMER
Service was good but disappointed that a new car with only 7000 miles should have battery failure.
6/10/2021
Charles J. VERIFIED CUSTOMER
Hassan was superb in all areas. Thank you again
6/10/2021
Ed M. VERIFIED CUSTOMER
Thanks
6/10/2021
Denise M. VERIFIED CUSTOMER
Actually I would have to say that my service person was awesome.. I made that comment to several people today because it stood out to me. It was great to not have waited to check in also he had my car waiting for me when I got there this was probably the best experience I have ever had at any dealer I have been too
Denise M
6/10/2021
Laurie W. VERIFIED CUSTOMER
Thanks
6/10/2021
Nader V. VERIFIED CUSTOMER
Thank you
6/10/2021
WILFERT FAM. VERIFIED CUSTOMER
Very positive experience with RGD. Thanks for making it easy & efficient.
6/10/2021
Diana Z. VERIFIED CUSTOMER
Tim was excellent in listening what we wanted for service on my Lexus. Very helpful with his suggestions. The outcome has been great and we are very satisfied. Thank you
6/10/2021
Joe S. VERIFIED CUSTOMER
Súper staff, everyone very profesional and knowlable, my mechanic west out of his way to explain my car!
6/9/2021
Lorraine U. VERIFIED CUSTOMER
He was wonderful and much more helpful than the dealership where it was purchased (out of state). He explained things to me, kept us up to date on the status of the work, etc. He was very helpful in scheduling so I could make my out of state trip. When I buy a new Lexus, I would seriously consider buying it from Metro Lexus because of the wonderful service I received this year and last year when I was visiting in Cleveland!
6/9/2021
Judith T. VERIFIED CUSTOMER
He was very nice !! Explained everything very good
6/9/2021
Barry P. VERIFIED CUSTOMER
Prompt and courteous.
6/9/2021
Gerald K. VERIFIED CUSTOMER
I was not informed that my car would not be ready the day that it was serviced. I had a loaner and was able to drive it but I was left guessing whether I was getting my car back or not. Other than that, my service was good.
6/9/2021
Rhonda M. VERIFIED CUSTOMER
He is so knowledgeable and truly a pleasure to talk to. He was kind and seems to really enjoy his job. Well done Jeffrey!
6/9/2021
Diana A. VERIFIED CUSTOMER
RGD did a great job for me & my car!!
I appreciate his calls & texts to keep me updated!
6/9/2021
Helen C. VERIFIED CUSTOMER
Yes u took very good care of me. I would send a referal to any one looking 4 a new lexes .appreciate how many yrs ur service is the. Best. I think for me i will need to buy a used car for my needs. Thank you
6/9/2021
John H. VERIFIED CUSTOMER
Service was awesome.
6/9/2021
JERRY R. VERIFIED CUSTOMER
Good work on promise time,
For me that’s important. Thanks