They put the wrong inspection sheet on my paperwork. They did call me and stated they did and told me what my measurements were. Then them couldn’t find my key. Finally found it. When I got home my mileage was listed in at 42,959 they had my out mileage at 45,961.
1/11/2022
Kevin J. VERIFIED CUSTOMER
When I pulled into the shop…. Jeffrey Miller was the first person to display exemplar customer service.
1/11/2022
Annette C. VERIFIED CUSTOMER
Y’all do great work I give metro Lexus 5 stars on everything thank you very much
1/11/2022
Steven K. VERIFIED CUSTOMER
Jeffrey Miller is a valuable member to Metro Lexus and the brand. He is knowledgeable of the product and I trust his recommendations.
1/11/2022
LUIS G. VERIFIED CUSTOMER
Very good dealership with experienced and competent service managers.. excellent dealing with Daven and the team..
1/9/2022
Christopher M. VERIFIED CUSTOMER
Considering all that needed to be done in one day, I’m very impressed with Hassan’s diligence. Thank you!
1/9/2022
Phyllis W. VERIFIED CUSTOMER
Staff provided great service.
1/9/2022
Kelly And. VERIFIED CUSTOMER
Always excellent service- and whomever the young man was who shuttled me to Laguna Hills this afternoon- very kind and helpful employee!!
1/9/2022
James T. VERIFIED CUSTOMER
Daven is the best service person I have ever encountered. Don’t lose him as he is the reason I will purchase another Lexus.
1/9/2022
Rogelio A. VERIFIED CUSTOMER
Service Manager was courteous and professional. Explained the service which was going to be performed. Timing was excellent, vehicle was completed in a reasonable time. Additionally, car was washed and delivered to me with a smile.
1/9/2022
George C. VERIFIED CUSTOMER
Highly efficient and courteous service. Thank You once again Davin!
1/9/2022
Andrew M. VERIFIED CUSTOMER
Good service and finished when promised
Loaner was excellent
1/9/2022
Brett R. VERIFIED CUSTOMER
Thanks for everything
1/9/2022
Tom S. VERIFIED CUSTOMER
Scott Monge my service advisor was very helpful. He is one of the reasons I continue to use South County Lexus.
1/9/2022
Xin An. VERIFIED CUSTOMER
Goog service
1/9/2022
Khawla H. VERIFIED CUSTOMER
Unbelievable and unexplainable expense needless to say I had to wait as no loaner which is not acceptable
If this deal continues you know the result, you donot need an analyst or rocket scientist to say it, you will lose your customers.
1/9/2022
Mozelle J. VERIFIED CUSTOMER
Service is always the best! Love being a Lexus customer. Only comment is that I was not able to connect to the network even with a Lexus employee helping me so was not able to get my work done. The service was quick so not a big deal.