Hassan was great! I look forward to working with him in the future.
1/27/2022
Pauline G. VERIFIED CUSTOMER
Always have received good service from this dealership.
1/27/2022
Mohammad A. VERIFIED CUSTOMER
Thank you very much for Paul. He did everything very well.
1/27/2022
Nicholas B. VERIFIED CUSTOMER
Quick and kept us notified of the progress. Thank you.
1/27/2022
Dayna H. VERIFIED CUSTOMER
Great job
1/27/2022
Dawn G. VERIFIED CUSTOMER
Jeff is terrific but I don’t understand why lexus didn’t notify owners about this “issue”? I realize that’s not a Metro Lexus issue but please pass it along. I had to jump my car numerous times when the battery died at a huge inconvenience to me and when I called for service I was told Lexus was aware of this issue in some vehicles. I also would like to file a formal complaint against Lexus roadside assistance. I’ll know someone actually reads these if someone actually contacts me.
1/27/2022
Daniel S. VERIFIED CUSTOMER
Cordis is a asset to your service department!
1/27/2022
Kelly N. VERIFIED CUSTOMER
Service center, and everyone I encountered, was great. The only disappointment was that after receiving a text message from Paul Cooper asking me to “text him back directly to schedule a service appointment” I did not receive any further communication. I had to call the service center directly after waiting several days to schedule an appointment. After being offered the convenience of scheduling via text it was annoying that I had to reach out in order to schedule something. I’m sure it was an oversight but I wondered why someone from the dealership even bothered to waste both of our time and text me if there wasn’t intended to be any follow-up.
1/27/2022
Thomas P. VERIFIED CUSTOMER
Cassie was great. Would like to have her again when I return.
1/26/2022
Delfin N. VERIFIED CUSTOMER
The service advisor is knowledgeable and friendly. Glad to have someone that I can talk and work with.
1/26/2022
Douglas S. VERIFIED CUSTOMER
Tim had the repair done quickly.
1/26/2022
Vince C. VERIFIED CUSTOMER
Thanks Jeff,
Great job on installing my tow hitch. Thanks for keeping me informed with text updates. The loaner car was also appreciated.
Vince C
1/26/2022
Ruben M. VERIFIED CUSTOMER
Good Customer service and professionalism
1/26/2022
Jesse P. VERIFIED CUSTOMER
Great !!!
1/26/2022
Wenshing L. VERIFIED CUSTOMER
Scott did a great job in providing me with a pleasant experience of getting my vehicle properly serviced. Thank you so much, Scott????
1/26/2022
Forrest N. VERIFIED CUSTOMER
Excellent help from your staff and especially from Scott!
He took care of our 35,000 mile servicing, and answered all our
questions regarding the programming of our car! We love our Lexus!
Thank you so much!
Laura & Forrest N
1/26/2022
Susan H. VERIFIED CUSTOMER
Scott Monge my service advisor is incredible
1/26/2022
Sue M. VERIFIED CUSTOMER
Keep up the great work
1/26/2022
Lynette R. VERIFIED CUSTOMER
Ronnie was very helpful. Made everything easy and smooth.