I am very satisfied with the level of service I received. A wonderful service department, especially Dan Booth.
2/15/2022
Renee S. VERIFIED CUSTOMER
I received excellent service in regards to my vehicle’s routine warranty service. Paul was great and he answered all of my questions. However, your valet service leaves much to be desired. Not only was I not satisfied but I was totally taken aback and Offended by my experience. The driver that delivered my car did not have on a mask even though we are still in a pandemic. The second driver who came to return my car apparently was sick or something was wrong with him. I realize that everyone has bodily functions. However, others should not be subjected to those functions. That drive passed gas in my car that was bad enough to choke an elephant. I could not even get into my car. I had to open all the doors and air out the car for at least 10 minutes. After that I had to spray the interior down with Lysol and allow time for it to air out more before I could get into the vehicle. I was shocked, angry and surprised as to how a person could be so rude and unprofessional. Every time I get into my car I feel like my car still smells and I feel like I have to throw up. This experience has completely traumatized me and I will never use your valet services again.
2/15/2022
Laurie K. VERIFIED CUSTOMER
Fantastic service. Scott was amazing. They took such good care of me. That’s why I’ve bought three cars from this dealership in less than five years
2/14/2022
Leland H. VERIFIED CUSTOMER
Service was fast and easy. Service advisor Tim was courteous, prompt, and efficient. I was in by 7:30 AM and out of the dealership by 9:00. Great job!
2/13/2022
Rachel B. VERIFIED CUSTOMER
Great job and quick service.
2/13/2022
Dominic M. VERIFIED CUSTOMER
As always Metro Lexus service is second to none!!!!!!!
2/13/2022
Michael P. VERIFIED CUSTOMER
Within external detail they should have cleaned the chrome exhaust tips. Looks incomplete.
2/13/2022
Hilary N. VERIFIED CUSTOMER
Tim was excellent to work with! I always receive exceptional service.
2/13/2022
James K. VERIFIED CUSTOMER
My service advisor was great!
2/13/2022
Elizabeth I. VERIFIED CUSTOMER
Great service and customer service
2/13/2022
Beverly B. VERIFIED CUSTOMER
I have been a customer for over twenty years, but I no longer have confidence in Metro Lexus.
2/13/2022
Abdelmenem D. VERIFIED CUSTOMER
Jeff Miller is valuable asset to Metro Lexus service department. He is honest, straight forward and always helpful. Thank you Jeff
2/13/2022
Chris F. VERIFIED CUSTOMER
Always great, top notch service. Best I’ve ever had from an automotive dealer.
I hope you will consider allowing customers to once again park on your lot while traveling to the airport. Thank you.
2/13/2022
Lynn M. VERIFIED CUSTOMER
Jeffrey Miller was fantastic and he really knows his product. He is a superstar and deserves a ten star rating.????????
2/13/2022
Michael M. VERIFIED CUSTOMER
I enjoy dealing with Joshua, I will continue to service my vehicle at Metro
2/13/2022
Dennis R. VERIFIED CUSTOMER
Good, as always
2/12/2022
Maria S. VERIFIED CUSTOMER
Daven always an excellent service provider.
Five stars????
2/12/2022
Badrika P. VERIFIED CUSTOMER
Daven was very professional, efficient and a great helper overall! My service experience was nothing short of great!