Scott Monge is the best service advisor anywhere. I have met with for 10 years and was always satisfied
4/30/2022
Steven E. VERIFIED CUSTOMER
Absolutely 5 Stars !!
Tim Rau in Service Dept deserves 10 Stars.
4/30/2022
Christine R. VERIFIED CUSTOMER
Hassan the Service Rep is so efficient and always personable.
The rest of the staff are friendly as well.
4/30/2022
Karen F. VERIFIED CUSTOMER
Excellent service!!!
4/30/2022
Stuart S. VERIFIED CUSTOMER
Nice people, good service!
4/30/2022
Alexis B. VERIFIED CUSTOMER
My service coordinator Rgd, was professional, informative and timely. I could not ask for more. Thus why u ONLY get my car serviced @ the Mission Viejo location!!!!
4/30/2022
Terre T. VERIFIED CUSTOMER
Tim Rau has been my service manager and takes such great care with making sure I understand exactly what my car needs n listens to my needs. He keeps me updated on car service status. Very personable and great customer focus!
4/30/2022
MARK S. VERIFIED CUSTOMER
2 hours for an oil change is too long to wait
4/30/2022
Harvey M. VERIFIED CUSTOMER
Mission successful.
4/29/2022
Jeremy L. VERIFIED CUSTOMER
The service was great and the gentleman that handled my car was very responsible and respectful. Over all he deserves a raise.
4/29/2022
Gary J. VERIFIED CUSTOMER
I appreciate Jeffrey's professionalism and honesty. He made me confident in having lexus service my car in the future
4/29/2022
Richard W. VERIFIED CUSTOMER
Everyone was great to deal with.Great job!
4/29/2022
Elena L. VERIFIED CUSTOMER
Amazing!!
4/29/2022
Kristy E. VERIFIED CUSTOMER
I have had the best experience ever I always have a great experience when I come to Metro Lexus distant manager was awesome today he helped me with everything in my time of need I am so grateful for him and humble of his service thank you again mr. Bunch
4/29/2022
Si H. VERIFIED CUSTOMER
Jeffrey Miller ALWAYS does a fantastic job taking care of me. He is patient with me when addressing my concerns and questions and diligent in his pursuit to provide the utmost in customer satisfaction. 10/10 and a 5 star rating for Jeff!
4/29/2022
Carole P. VERIFIED CUSTOMER
I adore going to Lexus for my car ooo thanks for the
4/29/2022
Donald G. VERIFIED CUSTOMER
Great service from RGD
4/29/2022
Alla M. VERIFIED CUSTOMER
Very courteous service.Specifically Paul took care of problem that I had with order of touch up paint.Very pleasant experience.Thank You