Angelo did a super job for me, covering the needs of the service and explaining an additional repair question regarding a side mirror that he’d damage, but was not essential to replace, just cosmetic. Thank you Angelo. Caroline W
7/14/2022
Mercedes G. VERIFIED CUSTOMER
Excellent customer service
7/14/2022
Philip N. VERIFIED CUSTOMER
Thank you for the great communication throughout the day. Job well done, appreciate the great service.
7/14/2022
Antonette G. VERIFIED CUSTOMER
Thank you for the quick service!
7/14/2022
Delfin N. VERIFIED CUSTOMER
Tim Rau was really good explaining the services, he also went out of his way to get info to retrofit my navigation system for me from other service rep. Great customer service.
7/14/2022
Phillip S. VERIFIED CUSTOMER
Always a good experience when I bring my LS in and of course Daven my advisor is the BEST!!!!!!
7/14/2022
Dennis N. VERIFIED CUSTOMER
I've gad my RX350 for thirteen years and I wouldn't take it anywhere else! Daven Anthony is my service rep and he ALWAYS does a great job, keeping me informed as to the progress of my car's progress.
7/14/2022
Gerald E. VERIFIED CUSTOMER
Great
7/14/2022
Daniel D. VERIFIED CUSTOMER
Low tire pressure light was illuminated after last visit. Spoke with Adam about it right away. It was not on when I delivered the car. New tire was installed on that visit, and he commented that that was the tire with the sensor problem. This visit I am told the entire system is INOP, and I need to pay $900+ to fix it. Clearly this is unsatisfactory. Discussed with Bailee. Other work was all good. Dan Donoghue
7/14/2022
LOU ANN. VERIFIED CUSTOMER
Every time I have brought my car in I have been extremely pleased with the service on my car . Ronnie was the service rep the last time my car was in for an appointment and he was excellent . I have stopped in a couple of times with questions without an appointment and those that answered my questions were helpful as well. Thank you, LOU ANN M
7/14/2022
Frank A. VERIFIED CUSTOMER
You do what I ask for when I need it and advise me wisely and get it all done!
7/14/2022
Alfredo P. VERIFIED CUSTOMER
Great car service
7/14/2022
Carol S. VERIFIED CUSTOMER
Bailee is a wonderful representative of Lexus, he is always going the extra mile for his clients.
7/14/2022
Donald R. VERIFIED CUSTOMER
Aaron was very polite and explained the procedure to repair my vehicle!
Grace in the cafe cooked me a delicious breakfast sandwich!!
7/14/2022
Joan G. VERIFIED CUSTOMER
Service rep was kind and helpful but worst process - took over an hour to drop off car and get loaner. Also took over 20 minutes to get car after I had paid. Previously my car was always there waiting….. Something was very different from previous experience as it seems to take much longer for everything!
7/14/2022
Govindbhai P. VERIFIED CUSTOMER
5/5 I drive all the way from La Jolla to Escondido for this service
7/14/2022
Desiree C. VERIFIED CUSTOMER
I appreciate the quality service I get from the Escondido Lexus Auto service center . I feel very fortunate to have had 2 great service managers over the years I’ve been coming there ..When I call to make my appointments Shayna is always helpful and knowledgeable to my needs of my vehicle.. I feel confident that my vehicle will be taken care ..This is the reason I keep coming back..And I love the loaners too..But I still love my One and only Lexus I bought 12 yrs ago .. Thank you for keeping my Lexus going ????
7/14/2022
Tammy C. VERIFIED CUSTOMER
Everything went as planned and we appreciate it
7/14/2022
James C. VERIFIED CUSTOMER
Scott Monge, our service advisor, makes the process so smooth and thorough. South County Lexus IS the best!
7/14/2022
Anne N. VERIFIED CUSTOMER
As always, Hassan Sarim was a vital partner to me with respect to my safety with my RX350. He advised me to secure a second key for my car which had not been provided when I purchased the vehicle and made sure I could purchase that key.