I always choose CROWN LEXUS of ontario because they have a friendly and good service.
1/23/2026
Kathy T. VERIFIED CUSTOMER
The best of friendly and helpful service!!
1/23/2026
Mark F. VERIFIED CUSTOMER
Cory is very knowledgeable, and has a talent for explaining the details. Plus, he is a pleasure to deal with.
1/23/2026
Melanie N. VERIFIED CUSTOMER
My car was not washed and if it was then they did a horrible job. Very disappointing.
1/23/2026
Fe J. VERIFIED CUSTOMER
Helen was very courteous and helpful. The service was completed fast. Thank you!
1/23/2026
Junice P. VERIFIED CUSTOMER
Wendy demonstrates excellent customer service, helpful, professional, and efficient.
The support team was responsive and made my visit very stress free and pleasant. Thank you!
1/23/2026
Kimberly M. VERIFIED CUSTOMER
My service representative, Justin Baker is helpful, knowledgeable, and good with communication. I have been pleased with my service at Lexus.
1/23/2026
Nandini G. VERIFIED CUSTOMER
Very professional and great hospitality
1/23/2026
Carolyn C. VERIFIED CUSTOMER
Jose aways keeps me updated on the progress of the service, and explains very clearly what was done (fixed) .
1/23/2026
Holly T. VERIFIED CUSTOMER
I’m every happy for service
1/23/2026
Edgar M. VERIFIED CUSTOMER
Thank you for your continued great service Jesse Colon.
1/23/2026
Jose C. VERIFIED CUSTOMER
Javier and everyone were great like they always are.
1/23/2026
William N. VERIFIED CUSTOMER
My experience with Keyes Lexus was great and Bill Horvat was very personable and professional.
1/23/2026
Robert G. VERIFIED CUSTOMER
Excellent service as usual.
1/23/2026
Jennifer P. VERIFIED CUSTOMER
I look forward to completing your survey to share about your wonderful customer service.
1/23/2026
Vicente T. VERIFIED CUSTOMER
You asked if I was treated as a valued customer? I was somewhat satisfied with service I asked for fluids to be topped off and that did not happen I did ask for brake service performed and they said they did that but I can’t be sure if that’s true. Because if they didn’t do a simple thing as topping of fluids how do I know my brakes were even looked at?
1/23/2026
Perri W. VERIFIED CUSTOMER
Ernesto was wonderful. In spite of the fact that the service shop was very busy the day I came for my appointment, Ernesto was sincerely apologetic & gave me an alternate appt on another day that was very convenient for me. He just wanted to make it right - even though it wasn’t his fault that the service shop was in chaos the day I arrived for the first appt.
1/23/2026
Maya F. VERIFIED CUSTOMER
Helpful, kind, and informative.
1/23/2026
Anthony C. VERIFIED CUSTOMER
Great service, very efficient!
1/23/2026
Julie N. VERIFIED CUSTOMER
They are always very helpful and friendly they do a great job!!!