I appreciated the assistance
from Christian Santos very friendly and professional.
9/29/2023
Rob P. VERIFIED CUSTOMER
Awesome experience as usual.!! I love the loaner cars also.
9/29/2023
Veronica T. VERIFIED CUSTOMER
Alyssa was very attentive to my requests, and provided helpful updates before I left.
9/29/2023
Jeff O. VERIFIED CUSTOMER
Alyss did a great job explaining the recommended service for my vehicle.
9/29/2023
Siamak R. VERIFIED CUSTOMER
He is an amazing person. He is definitely an asset to your company. Great customer service, a real gentleman, care about his customers, ……. Five star. Thank you Edward.
9/29/2023
Arnaldo A. VERIFIED CUSTOMER
Fastest check in and check out ever. Most complete information and updates provided. Great listener and customer service. I am very satisfied with Seg Edward as my service advisor.
9/29/2023
Victoria T. VERIFIED CUSTOMER
She was professional & very communicative
9/29/2023
Shawn J. VERIFIED CUSTOMER
Great experience, friendly and efficient, I experienced a flawless process.
9/29/2023
Susan A. VERIFIED CUSTOMER
Tyler provided exceptional service
9/29/2023
Suzanne F. VERIFIED CUSTOMER
Thank you for honoring your warranty on the vehicle I just purchased.
9/29/2023
Yifan X. VERIFIED CUSTOMER
Ryan, exceeded all expectations during my recent car purchase. His knowledge of the vehicles, attention to detail, and genuine concern for my needs made the entire process seamless. He was not only professional but also approachable, answering all my queries with patience and clarity. It's rare to come across someone who makes buying a car such an enjoyable experience. Kudos to Lexus for having such a dedicated individual on their team!
9/29/2023
Deborah B. VERIFIED CUSTOMER
Christian was very nice and explained what my car needed. I would definitely contact him again when my car needs service
9/29/2023
Shirley C. VERIFIED CUSTOMER
Anthony was professional, knowledgeable and kept this customer up-to-date thereby did not have guess the next step. On a scale of 0-10 with “10” the best my experience with Anthony was a “10”!
Thanks for this opportunity!
9/29/2023
Paul H. VERIFIED CUSTOMER
Excellant service as always
9/29/2023
Gerald F. VERIFIED CUSTOMER
Edward Simeon is an asset to Lexus of Valencia. His attention to detail is next to none and he is always pleasant to talk to. He is quick to advise and returns calls and texts super fast!
I will always ask for Edward for my service needs!
9/29/2023
Fernando V. VERIFIED CUSTOMER
Chow did an excellent job! Great customer service highly satisfied .
Very informativ
9/29/2023
Edward Y. VERIFIED CUSTOMER
Tony was outstanding in keeping us updated on the status of our car maintenance being accomplished. He checked on us several times while we were waiting to make sure we did not need anything.