I'm completely satisfied with the Lexus Team. ????.
3/9/2024
Joseph W. VERIFIED CUSTOMER
Anthony does an above and beyond job looking after all details of my wife’s RX-450H. Extremely helpful, professional and polite in every manner of customer service. Thank You Anthony!
3/9/2024
Maria S. VERIFIED CUSTOMER
Dennis Palacio was a very great and trusted person and gave us an Excellent ustomerservice and good advise for my car needs
Maria S
3/9/2024
Cindy C. VERIFIED CUSTOMER
Thanks Tony for having great communication about the ins and outs of my bringing my car in a few weeks ago. A+ service through and through!
3/9/2024
Lori K. VERIFIED CUSTOMER
Jeff did an excellent job keeping me updated on the progress of my car. I enjoyed working with him!
3/9/2024
Deanna H. VERIFIED CUSTOMER
Sennen Chow was very friendly went out of his way to make things easy for us
3/9/2024
Reginald V. VERIFIED CUSTOMER
Kay was great in meeting and exceeding my needs.
3/9/2024
Jean R. VERIFIED CUSTOMER
Very courteous. Listens well and always takes great care of me
3/9/2024
Xyrece S. VERIFIED CUSTOMER
The consultant, although polite and friendly, did not offer good explanation on the things to be done, just listed them to me with the total price. Other consultants would explain and enumerate how much each one would be and even gave me a choice as to which package to do for what price. Did not give me a choice if I wanted those done or not. Also, Such a long wait for the service. Initially I was told it would be 2 hours, which was okay. Got an update 2.5 hours later to tell me another hour for extra things needed to be replaced. Did not hear any updates until more than 2 more hours after that if I didn't approach the consultant, nobody would update me. Just sitting at the lobby for more than 4 hours total now. Asked me to wait another 15 minutes to finish up but did not come back to me until more than 30 minutes later. Told me to pay up and wait for the car outside just to be told that they were barely going to wash it. So waited outside for another 15 minutes. Waited a total of 5 hours, with so little updates in between until I had to ask. Been going here since the first maintenance of my car and this was the worst visit ever.
3/9/2024
Maryam A. VERIFIED CUSTOMER
He was very helpful and understanding of my request. He was very professional. He provided me with a great service.
3/9/2024
Jovita B. VERIFIED CUSTOMER
Very professional
3/9/2024
Francisca A. VERIFIED CUSTOMER
Daisy treated me with respect and answered all my questions. She valued me as a customer. Thank you.
3/9/2024
Kim V. VERIFIED CUSTOMER
She was wonderful in helping me understand what I needed fixing.
3/9/2024
Diane H. VERIFIED CUSTOMER
Christian is a superb advisor, and I always apprecia6the attention he provides to make me understand my vehicle's needs. You're very foretold have such an exceptional employee.I
3/9/2024
Alma H. VERIFIED CUSTOMER
I’m very happy, I am treated very fair and everything is explained to me…
3/9/2024
Rachel L. VERIFIED CUSTOMER
Larry was very polite, professional and patient. We appreciate his service.
Thanks,
Rachel L
3/8/2024
Raafat N. VERIFIED CUSTOMER
Pleasant experience. Thanks to the technician working on my car and the cleaning crew whom left my interior vacuumed and clean. Car was serviced promptly
3/8/2024
Celeste S. VERIFIED CUSTOMER
Jeffrey did a nice job, as always. I was especially impressed by the greeters when I drove into the garage. They were warm, friendly and courteous. Wonderful addition to the service experience! Thank you!