V. Was gracious at car check in and answered a few questions I had at close out. Also, Caesar showed me a few more options on at navigation screen and where to look for shortcuts in general. All around a pleasurable experience.
3/8/2025
Jorge M. VERIFIED CUSTOMER
I’m very satisfied with the service that was done to my vehicle, to the service adviser who attended me good to the mechanic technicians on showing me the things my vehicle needed, thank you very much.
3/8/2025
Joan L. VERIFIED CUSTOMER
Everyone was so kind, patient and informative!
3/8/2025
Taryn C. VERIFIED CUSTOMER
Great service. Joel was very accommodating. Prompt service. Easy drop off and pick up.
3/8/2025
Inam Q. VERIFIED CUSTOMER
Ali was very courteous and polite. Very respectful and pleasant .
3/8/2025
Cynthia B. VERIFIED CUSTOMER
Look forward to the survey. Christian was excellent.
3/8/2025
Jane W. VERIFIED CUSTOMER
Christian was courteous and provided service that I consider Best In Class.
3/8/2025
Herman S. VERIFIED CUSTOMER
I bought a used Lexus with less than 5000 miles on it, it would be nice if Lexus honored the first three scheduled maintenance appointments. I bought it as a third owner from a dealership however, it should still be considered new since it only had less than 5k miles. The first one was complementary, but I was told the next ones would not be.
3/8/2025
Thomas S. VERIFIED CUSTOMER
Ev was Super nice
3/8/2025
Iq D. VERIFIED CUSTOMER
Advisor rushing
But he did call explain the suggested repair
3/8/2025
Tiffany A. VERIFIED CUSTOMER
Alfred is a great worker and I wouldn’t want to work with anyone else.
3/8/2025
Kevin M. VERIFIED CUSTOMER
Loved the service!
3/8/2025
Lizbeth M. VERIFIED CUSTOMER
Great service
3/8/2025
Helle P. VERIFIED CUSTOMER
Jesse is polite and helpful.
Our RX350 is working well.
3/8/2025
Ray F. VERIFIED CUSTOMER
Christian was amazing . Such a wonderful representation of what Lexus strives for . Classy guy .