Thank you again for squeezing us in last minute yesterday afternoon. Unfortunately, after driving about two hours the check engine light with the AWD trac off
caution reappeared. There was no change in the car’s mechanical performance and it was getting late with losing an hour in Utah , so we continued on to Provo without any problems. We will review it further on Monday with our Dealer here.
Best,
Meldon
5/3/2025
Leann C. VERIFIED CUSTOMER
Efficient
5/3/2025
Vanessa P. VERIFIED CUSTOMER
Everything was just exceptional. Xavier is so profesional and knowledgeable
My car was done fast, it runs great, I was contacted and notified on everything, they washed it….. very happy with every point of service.
Thank you !
5/3/2025
Anastasia C. VERIFIED CUSTOMER
Great service!
5/3/2025
Cesar M. VERIFIED CUSTOMER
His updated communication is excellent
5/3/2025
Nancy W. VERIFIED CUSTOMER
My entire experience at Metro LEXUS was very very pleasant Adam did a very good job he was very attentive
5/3/2025
Rex B. VERIFIED CUSTOMER
Thx Phil did a great job
5/3/2025
Roger M. VERIFIED CUSTOMER
Thanks
5/3/2025
Noel F. VERIFIED CUSTOMER
Thank you David for all your help!
5/3/2025
Patrick K. VERIFIED CUSTOMER
Excellent service advisor a Credit to Lexus
5/3/2025
Cristal B. VERIFIED CUSTOMER
Gerardo provided me the best customer service I’ve had at this dealership! He went up and beyond to make sure I had a wonderful experience.
5/3/2025
Roni S. VERIFIED CUSTOMER
Everyone I met with was professional, friendly, and helpful. However, the wait time to get and return the loaner car was surprisingly long. Also, I was told my car would be ready in two hours and it took more than four hours.
5/3/2025
Victor C. VERIFIED CUSTOMER
Excellent service visit for my RX350h. Thanks
5/3/2025
Karen H. VERIFIED CUSTOMER
Mark was extremely helpful and professional. The experience was outstanding
5/3/2025
Richard B. VERIFIED CUSTOMER
OK
5/3/2025
Sisa W. VERIFIED CUSTOMER
My first time with Mark Gray. He was courteous and pleasant. It was nice to communicate via text and no hard sales for additional services!
5/3/2025
Gustavo D. VERIFIED CUSTOMER
Thank you for the outstanding service.
5/3/2025
Yuxuan W. VERIFIED CUSTOMER
Very efficient service! Well-communicated too!
5/3/2025
Danny B. VERIFIED CUSTOMER
MY ADVIDOR GEORGE WAS PROFESSIONAL AND ATTENTIVE. HE WENT THE EXTRA 10 MILES TO MEET CUSTOMER'S NEEDS BEYOND HIS CALL OF DUTY. HE RESPONDED TO CUSTOMER NEEDS ON HIS PERSONAL TIME WITH GLEE. HE REFLECTS THE TYPE OF SERVICE PROFESSIONALS LEXUS REPUTATION HAS BEEN RECOGNIZED FOR.