Good customer service is hard to come by these days let alone having someone go the extra mile to get you in and out on time. Sam Lamas - Thank you for being personable and efficient with my time. I look forward to working with you again!!
5/8/2025
Neil B. VERIFIED CUSTOMER
Excellent experience today. Adam was professional and very helpful. Everyone I spoke with was very friendly.
5/8/2025
Sharon S. VERIFIED CUSTOMER
Excellent service from Sam
5/8/2025
Walter D. VERIFIED CUSTOMER
Yes I would like to thank Cassie Thadeus she was very helpful and nice she saw my Vietnam Veteran hat she thanked me for my service and gave me a discount and she explained everything very nice young lady.Thank you again Cassie
5/7/2025
Sharon R. VERIFIED CUSTOMER
great service Chauncey was great
5/7/2025
Carmen Victoria. VERIFIED CUSTOMER
Ryan was great, he kept me up to date on the progress of my car. I appreciated the communication !!
Thank you
V
5/7/2025
Juntyna G. VERIFIED CUSTOMER
I’ve had my Lexus for three and a half years now, and Jeffrey Miller has been my go-to service advisor from day one. His professionalism, honesty, and exceptional customer service make every visit to Metro Lexus a breeze. I genuinely trust Jeff, not just with my vehicle, but with every recommendation he makes. He takes the time to explain things thoroughly and always ensures I leave feeling confident and well taken care of. Jeff is the only rep I want to work with, and it’s truly a pleasure every time. Metro Lexus is lucky to have him!
5/7/2025
Bruce W. VERIFIED CUSTOMER
She was great! Very friendly
5/7/2025
Beverly B. VERIFIED CUSTOMER
Thank you Wendy for doing an amazing job taking care of all of my needs.
5/7/2025
Edelita Aquino. VERIFIED CUSTOMER
New car with extra maintenance warranty should be free from tire damage. The new car delivered tire pressure is out of specs causing damage. Why we end up paying the tire for 4 moths old? It doesn’t make sense.
5/7/2025
Saniya K. VERIFIED CUSTOMER
Anthony was very helpful and polite as usual. He is a great manager. Thank you.
5/7/2025
Scott T. VERIFIED CUSTOMER
Service is always very good.
5/7/2025
Robert V. VERIFIED CUSTOMER
It will be my pleasure.
5/7/2025
Richard N. VERIFIED CUSTOMER
I’m happy on the good service they do.specially thank you to Vince Camino hi do a good job!!
5/7/2025
Nellie B. VERIFIED CUSTOMER
The service was fast and efficient.
5/7/2025
Jueying L. VERIFIED CUSTOMER
Alex is friendly, patient and professional, providing updates and insights in a timely manner. Will definitely come back and have him take care of the service.
5/7/2025
Samuel P. VERIFIED CUSTOMER
Top service AAA+++
5/7/2025
Dallas P. VERIFIED CUSTOMER
I would be more than happy to provide feed back on my purchasing experience through Lexus Escondido. It was the best car buying experience I’ve ever had. My sales advisor Gurmeet treated us like family from the moment we walked in. He helped me get the deal I wanted on the car I wanted, and was nothing but a pleasure to work with.
5/7/2025
Megan M. VERIFIED CUSTOMER
Glenni is a knowledgeable and helpful service advisor.