Trade appraisal received and appreciated. Justin and Rachel are great.
5/15/2025
Tsering L. VERIFIED CUSTOMER
Maryann Jaramiillo was exceptionally helpful as usual. She exhibited Concern & care that service was done satisfactorily.
Thering D. Lhungay
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5/15/2025
Daniel &. VERIFIED CUSTOMER
Joel kept me informed throughout the entire time that the car was in the shop.
5/15/2025
Elena S. VERIFIED CUSTOMER
Good service. Positive experience.Thank you!
5/15/2025
Dorothy B. VERIFIED CUSTOMER
Everything went great!
5/15/2025
Barbara H. VERIFIED CUSTOMER
Tyler did a great job as car was serviced quickly and Tyler was very complimentary about the car!
5/15/2025
Gino B. VERIFIED CUSTOMER
Had a great overall experience. Communication regarding the status and delivery of my battery was clear and timely. The rental car provided was excellent, and the customer service throughout the process was outstanding.”
5/15/2025
David D. VERIFIED CUSTOMER
Joe is an outstanding customer centric employee. He goes out of his way to ensure customer satisfaction. Only wish that other companies had ANY customer service and caring. Bravo JM! Joe is the gold standard.
5/15/2025
Jonathan S. VERIFIED CUSTOMER
It was a pleasant experience!
5/15/2025
Heather S. VERIFIED CUSTOMER
Great job! Very professional!
5/15/2025
Linda B. VERIFIED CUSTOMER
Everything was great. Thank you.
5/15/2025
Ana P. VERIFIED CUSTOMER
Bill has always been helpful,professional, funny and just overall a great service advisor. It's a pleasure dealing with him.
5/15/2025
Janice R. VERIFIED CUSTOMER
Thank you
5/15/2025
Christopher F. VERIFIED CUSTOMER
Lexus team are the best.
I felt relax after I spoke to one of the team.
He kept me inform while my car in service.
Thanks.
5/15/2025
Byung L. VERIFIED CUSTOMER
Erik is amazing.
5/15/2025
Lipson &. VERIFIED CUSTOMER
Chow was again wonderful to work with. He suggested a good spot for me to wait, while I was returning confidential calls.
5/15/2025
Nancy K. VERIFIED CUSTOMER
Jennifer is terrific at Customer Service. She listens well, answers questions thoroughly, pays attention to details. She is pleasant and competent.
5/15/2025
Michael M. VERIFIED CUSTOMER
Professional, courteous and kind; Arturo Gonzalez makes servicing a vehicle a breeze. Simple, speedy and with great detail. He makes these trips to the dealership worthwhile. Practical suggestions and insightful solutions.
Thank you!
5/15/2025
Gary T. VERIFIED CUSTOMER
Abit confused that service tech said I needed a $400 transmission fluid change every 59,000 miles when there is nothing about it in the book for recommended service for 100,000 to 135,000 miles service calls???
Not sure if ever had this in history of car??
One trusts your service agents so hope this was really necessary.
5/15/2025
Eddie C. VERIFIED CUSTOMER
Wouldn’t trust anyone working on my vehicle other Crown Lexus. Helen has been my advisor and she is great. She’s knowledgeable, honest and sincere. She demonstrate qualities that allows me to completely trust her advice and judgement. Helen, you’re a gem.