You are sending messages to the wrong person. Now when I get my car serviced I won't get messages cause it says I have opted out of messages. This whole thing leaves me wondering if someone else is using my warranty coverage for someone else car. Never had an issue with the multiple cars i have bought and serviced there. If someone can call me when to confirm my account is not being used.
5/24/2025
Michael W. VERIFIED CUSTOMER
Very friendly and informative.
5/24/2025
Ramona Aide. VERIFIED CUSTOMER
I appreciate that i wasn’t asked to pay for extras when I’m on a budget. Thank you for listening.????
5/24/2025
Richardson J. VERIFIED CUSTOMER
Great service
5/24/2025
Norris L. VERIFIED CUSTOMER
Xavier is a very professional service advisor who knows job well.
5/24/2025
Mandy L. VERIFIED CUSTOMER
Nicholas was so kind and friendly. And he went over everything in my report with me. Definitely will want to have him be my service advisor in the future.
5/24/2025
Charles D. VERIFIED CUSTOMER
Great job by Sam
5/24/2025
Christine N. VERIFIED CUSTOMER
Very satisfied
5/24/2025
Marc B. VERIFIED CUSTOMER
I had an issue that came up unexpectedly and was pleased that it was addressed in under an hour. Complements also to my service advisor Carlos Nunez
5/24/2025
Hossam E. VERIFIED CUSTOMER
I had an outstanding experience with Lexus service, thanks to the professionalism and dedication of Paul Cooper, the service consultant. His attention to detail, clear communication, and commitment to customer satisfaction made the entire process seamless. From the initial consultation to the final service, Paul ensured that every concern was addressed with thoroughness and care. His expertise and genuine approach truly reflect the high standards of Lexus service. I highly recommend working with Paul for an exceptional and hassle-free experience.
5/24/2025
Andrea P. VERIFIED CUSTOMER
I was very happy with Omar as my advisor. He was very helpful and very knowledgeable.
5/24/2025
Cynthia H. VERIFIED CUSTOMER
Maico provided excellent customer service. Unfortunately the outcome for my vehicle A/C repair was disappointing.
5/24/2025
Gary W. VERIFIED CUSTOMER
Vahaghan was great and had full service as requested completed ahead of schedule.
5/24/2025
Stephanie A. VERIFIED CUSTOMER
Justin was awesome. He took care of me quickly and always appreciate him.
5/24/2025
Angalena M. VERIFIED CUSTOMER
Travis was so helpful!
5/24/2025
Fenee R. VERIFIED CUSTOMER
Joseph was very professional, personable, and knowledgeable regarding Lexus vehicles. He provided overall “Five Stars World Class Service”! Joseph went above providing customer service!
5/24/2025
Stephanie P. VERIFIED CUSTOMER
Travis was very professional and friendly and willing to assist.