Alyssa is the best great personality and very helpful
5/29/2025
Solomon B. VERIFIED CUSTOMER
All went well..
5/29/2025
Edmonde E. VERIFIED CUSTOMER
Yes he was wonderful.
5/29/2025
Richard G. VERIFIED CUSTOMER
He REALLY knows his STUFF!
Customer waiting area and showroom beautiful.
Very impressed and somewhat surprised at how incredibly busy service was.
My only “complaint “: took a little longer than expected.
5/28/2025
Xpress Gov. VERIFIED CUSTOMER
Martin Oram was amazing!! He made buying my first car so easy and straight forward. He was attentive and kept me updated with from everything between the availability of the car I wanted, the delivery process, through purchasing my car.
5/28/2025
Jean M. VERIFIED CUSTOMER
The guy did a good job on my car. It’s was great driving back home my son test drive the car and he said y’all did a great job. Thank you very much.
5/28/2025
Noemy M. VERIFIED CUSTOMER
San was very professional and helpful
5/28/2025
Shirl M. VERIFIED CUSTOMER
I will be happy to complete the survey. I’m so appreciative to Matt and Marco. The amazing customer service blew me away. JM Lexus has aways displayed and gone above and beyond to make their customers satisfied. The total reason I continue to come back and praise the dealership to colleagues and family. I will alway network for JM Lexus. Totally the best . I feel so proud to be apart of their family. For always. I’m a true Lexus woman.
5/28/2025
Mayte F. VERIFIED CUSTOMER
Excellent service and very professional
5/28/2025
Henrietta S. VERIFIED CUSTOMER
Very professional. Kept me updated while my car was being serviced.
5/28/2025
Marquel B. VERIFIED CUSTOMER
Travis was very polite explained everything. He also asked questions and made sure that I was understanding.
5/28/2025
Rosemary B. VERIFIED CUSTOMER
I’m satisfied Lexus service
5/28/2025
Jean-Louis J. VERIFIED CUSTOMER
Maryann was amazing! She was quick and efficient! The dealership is gorgeous! Thanks Lexus Escondido!
5/28/2025
Joshua J. VERIFIED CUSTOMER
Thank you, Gerardo.
5/28/2025
Mary S. VERIFIED CUSTOMER
Excellent customer service provided by Jeffrey Miller. Very pleasant. Provided detail information to help me understand future service appointments.
5/28/2025
Vasantkumar B. VERIFIED CUSTOMER
I got very good service Thanks
5/28/2025
Robert L. VERIFIED CUSTOMER
Christian did a very good job keeping me informed
5/28/2025
Charles B. VERIFIED CUSTOMER
Philips was a great help and was very professional. He got me check in and out fast, thanks.????
5/28/2025
Kerry H. VERIFIED CUSTOMER
The staff is always so friendly and welcoming. I always feel so comfortable when I visit and I love how everything is explained to me about my car. The Lexus atmosphere is second to none, and I will always be Alexis’s owner.!!
5/28/2025
Daniel K. VERIFIED CUSTOMER
Thank you! Very happy with the car and the service.