Mr. Jorge Navarro was great and took care of my car so well.
His courteous attitude was greatly appreciated.
7/17/2025
Karen B. VERIFIED CUSTOMER
Alex was very pleasant to deal with.
7/17/2025
Lawrence H. VERIFIED CUSTOMER
Jennifer was very professional and answered any question that I had about my vehicle. I appreciate her service and look forward to doing business with Lexus again
7/17/2025
Connie C. VERIFIED CUSTOMER
Helen is always honest and upfront with my repairs
7/17/2025
Catherine L. VERIFIED CUSTOMER
Only thing not happy with is didn’t receive detail of my bill and It was suggested that I need a few things. One for example was a battery and was quoted a price of approx $300.
I agreed to do it and then it was covered under warranty. Shouldn’t I have been told upfront what was covered under warranty ? If I said no to the battery I would have gotten stuck and paid for it elsewhere. What else would have been covered that I didnt do??
7/17/2025
Cynthia L. VERIFIED CUSTOMER
Good service, thank you.
7/17/2025
Carmen D. VERIFIED CUSTOMER
He’s very knowledgeable and courteous.
7/17/2025
Laura Y. VERIFIED CUSTOMER
Frank did a great job, very professional and courteous.
Very pleasant experience,
Thank you Frank.
7/17/2025
Mei Y. VERIFIED CUSTOMER
Good job ????
7/17/2025
Victor C. VERIFIED CUSTOMER
Mr Jeff Miller coordinated an excellent service experience on our 2020 RX450h. He arranged for all of the extra services and fluid changes that I had requested to provide for what I believed would optimize the service life of our RX450h Hybrid SUV. He and your personnel back in the service bays did exemplary work for us. Cheers
07/17/2025 11:45am EST Thursday
7/17/2025
Mark T. VERIFIED CUSTOMER
Adrian did a terrific job
I am totally satisfied with his performance.
7/17/2025
Sharon H. VERIFIED CUSTOMER
Thank you for such complete, efficient service! I appreciate the care and thorough evaluation of the condition and service needs of my favorite car!????
7/17/2025
James B. VERIFIED CUSTOMER
All good, thanks.
7/17/2025
Heather C. VERIFIED CUSTOMER
Ivan provides GREAT customer service!
7/17/2025
Virginia M. VERIFIED CUSTOMER
Kay is always so helpful & knowledgeable *
7/17/2025
Bindy R. VERIFIED CUSTOMER
Gerardo Temores and Helen Kassel are the best consultants around. I will always return to your service department for the exceptional service from them both.
7/17/2025
Mary F. VERIFIED CUSTOMER
Love my service team! Thank you! Mary F
7/17/2025
Melani R. VERIFIED CUSTOMER
So professional and nice. Loved the whole service.
7/17/2025
Erika L. VERIFIED CUSTOMER
I stopped in after being towed in for a flat tire. Ivan had no cue I was coming by with my vehicle but as soon as I got there he dropped what he was doing and started the check in process. My vehicle’s tire was replaced and I was out of the dealership in under two hours. Ivan has been my service advisor since I purchased my first Lexus and he is the only one I go to.
7/17/2025
Opal &. VERIFIED CUSTOMER
Javier once again exceeded our expectations.He's great.