Allen is knowledgeable, kind and compassionate. He delivers what he promises. His staff were punctual and took care of my car without issues. From someone who drives across the desert regularly, peace of mind is very important.
1/30/2025
Camille B. VERIFIED CUSTOMER
I would recommend the dealership overall. However, I would not recommend Cody. I was called to bring in my vehicle to complete a service that was not done at the last visit per company audit. Cody is not great at communicating, at this visit or previous visits. My windshield was broken while in the dealerships possession and no one can tell me how it happened. I was initially asked by Cody to go through my insurance to repair. I was then told that it would be repaired. I was told that my car was ready for pickup and when I arrived, the window was not repaired. The dealership still has my vehicle. A two hour visit has turned into nearly two weeks of the dealership having my car. I would recommend the dealership because Josh has jumped in for the third time, and taken over to rectify the issues. Josh gets a gold star.
1/30/2025
Marc K. VERIFIED CUSTOMER
The team is always helpful and courteous.
1/29/2025
Jeremy H. VERIFIED CUSTOMER
Everyone at Arrowhead is just a pleasure to deal with.
Big Thank you to Noah , Derick and Darcy !!
1/28/2025
Doug H. VERIFIED CUSTOMER
Allen Tuning is outstanding! He gets things done
1/26/2025
Patricia J. VERIFIED CUSTOMER
Noah is great and I love the dog the most thank you
1/25/2025
Perla B. VERIFIED CUSTOMER
I was completely impressed with their professionalism and customer service.
1/24/2025
Richard C. VERIFIED CUSTOMER
You have the most expensive service appointments of any manufacture . My next vehicle will not be a Land Rover.
1/24/2025
Dora S. VERIFIED CUSTOMER
Josh is a rock star!
1/23/2025
Thelbert W. VERIFIED CUSTOMER
I’m trying to get issues resolved with my vehicle and I’m not receiving any communication back in a timely manner.
1/23/2025
Nick H. VERIFIED CUSTOMER
Good and friendly service
1/20/2025
Alfred T. VERIFIED CUSTOMER
A professional experience.
Thanks
1/19/2025
Christopher P. VERIFIED CUSTOMER
Mike was great!
1/19/2025
Mike W. VERIFIED CUSTOMER
Overall great service experience. The recommendations that I have are:
1 Don't charge clients credit card fees. Frankly for LR, that’s tacky and cheap. We pay you the highest labor rates and prices on parts - and I bet 99% of transactions are on credit cards. I run a business and I factor the cc fees in. Then give discounts for cash - if asked.
2. This is the second time we picked up our vehicle for service and found dirty hand prints on our ivory leather interior. It’s disrespectful to the brand and your clients. I personally clean and condition my interior twice a year. It’s a time consuming job - and the only time it gets dirty is when I pick it up from your shop.
1/19/2025
Cecelia C. VERIFIED CUSTOMER
I feel that your service manager Josh went above and beyond his job to help us resolve our problems. Unfortunately, our problems will be on your capability at the time, but I will gladly recommend you and hope that we can do business again later on thank you for all of your help. we really appreciate all your service. Have a wonderful day.
1/18/2025
Kevin S. VERIFIED CUSTOMER
I still haven't been notified that my car is ready. I haven't picked it up yet.
1/18/2025
Alicia B. VERIFIED CUSTOMER
My service rep doesn't communicate effectively.
1/17/2025
Gwendolyn H. VERIFIED CUSTOMER
Cody the service person that was responsible for the service on my vehicle was polite,nice and very very professional.