Kia My Service

Thanks

Always happy with Kia service

Very impressed with the customer service. Really didn't expect to get things done in such a short period of time. Way above and beyond.

The only thing I didnt like was that I had to keep calling to check on my vehicle instead of them communicating with me. When I did call Jonathan was very professional and answered all my concerns to the best of his ability. Thank you will definitely recommend

Howard is very friendly! My experience here is always really nice.

Very fast and efficient. My car was in and out within an hour and was washed as well.

Dealership should provide loaner or rental cars at no cost to customers. I had to spend $80/day for 3 days. In addition Enterprise charged a lot of taxes. I had to pay $280+ in addition to the $1800 charges by your dealership. Service guy did great.

Perfect as always.

Brenda does an outstanding job

My experience with Brenda was exceptional. After my last visit I was ready to change dealers but the experience I just had with Brenda has made me change my mind. Her professionalism and genuine sense of caring made it a pleasure for me. My hats off to you for hiring her. You could use a dozen more like her.

Brenda Serrano’s customer service was top-notch!! Very friendly and attentive. I hope she is behind the counter on my next visit. An honestly, friendly face, is always appreciated.

Great service

I was comepletely informed every step of the way & the job got done in a timely fashion

Yes, fast & no issues. All great

Right from the beginning, this service was easy to schedule--in fact, I appreciated that I received an email to let me know that the service was due. When I called, Ashley was so gracious in helping me pick just the right day and time and identifying what needed to be done. She has a lovely voice, handles the calls so well, and puts you at ease. Just wonderful. When I arrived for service I was greeted with open doors (literally both garage doors were open and I was the only customer at the time--and I was glad to be coming in out of the rain)--truly, it felt like they were just waiting for my arrival, so however you scheduled it, it made the customer feel like they were getting special attention. Plus, it was so great to see those open doors--so I could get out of the rain--no waiting, just ready and waiting for me! Brian greeted me in his positive happy way, confirmed what I was there for, and made me feel comfortable and at ease! Before I knew it the car was ready (sparkling, in fact) and with a great report and a great price!! Brian opened the door, helped me re-readjust my seat. And he's always at ease with any questions. These service folks know their customers and know how to make you feel well-taken care of. Thank you!!

Everything went very smoothly for my service appointment and Brian was a pleasure to work with.

Very professional

Very good first visit. Service was fast and friendly

Torey was very nice and helpful.

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