Key West Kia Service staff are always helpful and happy. Great customer service.
10/21/2021
Ariel V. VERIFIED CUSTOMER
Gene is always a pleasure when in the Service Dept!
10/21/2021
Bruce L. VERIFIED CUSTOMER
As it was our first visit to the dealership, Anthony took the time to explain the service drop off routine, as well as providing a brief tour of the customer lounge and it’s amenities.
10/21/2021
Craig G. VERIFIED CUSTOMER
It was really easy to make an appointment and everyone was nice and very helpful the day of the appointment
10/21/2021
Jillian T. VERIFIED CUSTOMER
Always great service
10/21/2021
Grace G. VERIFIED CUSTOMER
Thanks for getting me in so quick and being helpful.
10/21/2021
Diane A. VERIFIED CUSTOMER
Efficient service today.
10/21/2021
Douglas W. VERIFIED CUSTOMER
Na
10/21/2021
RICKY H. VERIFIED CUSTOMER
My experience was exceptional!!
10/21/2021
William E. VERIFIED CUSTOMER
very pleased.
10/21/2021
Craig A. VERIFIED CUSTOMER
He is great!
10/21/2021
Elizabeth D. VERIFIED CUSTOMER
I asked for two additional issues to be checked. When I finally checked out 37 minutes after my husband (who has never been the person receiving communication) received the text that the car was ready, I inquired about these items. The person checking me out said there were no recommendations except the air filter would need to be changed next time. I’m frustrated that nobody attempted to let me know the car was ready even though I told them I was waiting, my husband all of a sudden is receiving the communication (never has before this visit) and I now have to come back another time to have the additional issues checked. On the way home I glanced at the sticker for return. I assume it was changed because the mileage seems correct but the date is 4/21/21 which is 6 months ago. I am pretty easy going and any one of these would be frustrating, but all of these together in one visit is difficult to overlook.
10/21/2021
Jennifer J. VERIFIED CUSTOMER
Wish you had the part thst was needed. Really couldn't understand because that was the recall reason why I brought my car in and sched2uled the appointment weeks early.
10/21/2021
Judith B. VERIFIED CUSTOMER
My appointment was on time. I was in and out on time. My car was cleaned and looked like it was new.
10/21/2021
Rosemary L. VERIFIED CUSTOMER
I always have an awesome experience with the whole team that makes up Kia.
Thank u
Crystal Lang
10/21/2021
Lois L. VERIFIED CUSTOMER
Dan was great. He explained everything that would be done and was very polite.
I love my KIA and once again my service visit was an excellent experience. Thank you to Dan.
Lois L
10/21/2021
Ashley B. VERIFIED CUSTOMER
Even though I know my car couldn’t be washed due to replacement windshield it would have been a nice touch to at least vacuum inside. It’s always so nice to get a new shiny car after bring it to the shop.
10/21/2021
James M. VERIFIED CUSTOMER
We have always had great service with you! Thank you .
10/21/2021
Carrie F. VERIFIED CUSTOMER
Service guys are awesome. Nice, knowledgeable, confident