Two Kia’s over 9 years —Mike Connelly has been there through it all. It is incredibly difficult to get an appointment. Online, over the phone, ridiculous. Worth it once you are finally able to connect with Mr. Connelly. Customer service is top notch, I have complete faith that my car will receive all necessary services, that I will not be misled, and I will be fully informed. Integrity. Some say it is hard to find these days- I disagree. I found it in abundance at Covina Kia Service Department. Thank you Mike. For years of impeccable service. I am grateful for all of your help.
3/1/2022
Jose R. VERIFIED CUSTOMER
Very polite and friendly staff
3/1/2022
Monica T. VERIFIED CUSTOMER
They told us it would be two hours we waited an hour and 40 minutes and the car was still in the parking lot had not been serviced this is not the first time the last time it happened to and I spoke up and they did a half fast job on the service it’s not gonna happen again this time. I understand if your understaff overbooked on your appointments but don’t tell me it’s gonna be two hours and the car still sitting there and if I hadn’t spoke up the car would’ve set longer not happy with the service
3/1/2022
Amanda V. VERIFIED CUSTOMER
Karen was very helpful and kept us informed with updates while our car was being serviced.
3/1/2022
Carole S. VERIFIED CUSTOMER
No....thank you very much
3/1/2022
Gabriel G. VERIFIED CUSTOMER
I always get my maintenance done at the Covina Kia dealership because they have always taken care of me.
3/1/2022
Heather M. VERIFIED CUSTOMER
Michael was amazing kept me up to date the whole way will definitely bring my car back
3/1/2022
RITA S. VERIFIED CUSTOMER
Thank you for great service!
3/1/2022
Charles D. VERIFIED CUSTOMER
Personally, I am always grateful when the Service department advises me on other outstanding items that are in need of either replacement or repair.
3/1/2022
KENNETH S. VERIFIED CUSTOMER
Thank you
3/1/2022
Monique M. VERIFIED CUSTOMER
Everyone was so nice!!! From how quickly they greeted me to how quickly the shuttle driver took me home. And the check out process was great, too. They even walked me to the door! Exceptional service. I was happily surprised.
3/1/2022
Jennifer C. VERIFIED CUSTOMER
Adrian was great getting to me quickly and then listening to what I needed and requested! Definitely keep him on as an employee, he’s a great guy for y’all’s team in service department!
3/1/2022
Kyle J. VERIFIED CUSTOMER
Everyone went out of their way to be as helpful as possible..
3/1/2022
Patricia T. VERIFIED CUSTOMER
Torey was so great kept me updated and explained the situation. It was a pleasure dealing with her.
3/1/2022
Janice C. VERIFIED CUSTOMER
Always a pleasant experience and excellent service.
3/1/2022
DANIEL F. VERIFIED CUSTOMER
Mr zapata delivered on all thi gs he said he will do I'd bet on him everything
2/28/2022
Tina B. VERIFIED CUSTOMER
My new light color mats were very dirty with muddy footprints. Now I have to replace them.
2/28/2022
John S. VERIFIED CUSTOMER
Thank you Matt for another easy service of our vehicles. We will see you again soon for our RAV4.
2/27/2022
Lance T. VERIFIED CUSTOMER
Very pleasant to work with and extremely knowledgeable and respectful.
2/27/2022
Jenny K. VERIFIED CUSTOMER
Thank you for getting me in and out as quickly as possible.